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Vastaanotettu Hilmaan	2021-10-29
Ilmoituksen numero	2021-085127
TED numero
Ostajaorganisaatio	Helsingin yliopisto (0313471-7 ) Yliopistonkatu 3 FI-00014 Helsingin yliopisto https://www.helsinki.fi/fi
Hankinnan otsikkotiedot	Social media management system and specialist services
Hankinnan yhteenlaskettu kokonaisarvo koko ajalle (ilman alv:ta) arvio
Hankinnan yhteenlaskettu kokonaisarvo koko ajalle (ilman alv:ta) lopullinen
Alkuperäinen ilmoitus	https://www.hankintailmoitukset.fi/en/public/procurement/60271/notice/85127/overview
Originaali JSON tietue	85127.json

Hankinnan lyhyt kuvaus	The University of Helsinki invites tenders for the procurement of a social media management system and related social media support and specialist services (‘Social Media Management’). In addition to official accounts, the University’s social media channels include approximately 70 smaller faculty- and unit-specific channels, mainly on Twitter and Facebook. The digital communications team under Communications and Community Relations manages the social media channels, with roughly 20 specialists from different University units serving as users of the Social Media Management system. Social Media Management is used for multi-channel publishing and its management, probing, social media monitoring, communications in exceptional circumstances and crises, reporting, competitor monitoring and, in the future, fee-based social media publishing, whenever possible. This also encompasses the need for versatile support and specialist services. In the future, the number of users of the Social Media Management system and the related accounts is expected to grow, necessitating the capacity for flexibly adding user accounts and social media accounts to the application. The Social Media Management system to be procured must be a ready-to-use SaaS cloud service. The features of the application must enable the implementation of the following areas of Social Media Management in a single application: -Publishing on social media channels (at least Facebook, Twitter, LinkedIn and Instagram) -Consultation of social media customers -Engagement on social media channels -Social media analytics and reporting as well as competitor monitoring -Workflows, assignments as well as the assignment of user roles and user grouping -Other additional services, if any, e.g., relating to social media advertising. In addition, other specialist services related to social media can be commissioned from the supplier. The most economically advantageous tender will be chosen based on the criterion mentioned below. Tenders will be assessed against each other based on the clarifications specified in the tenders. The evaluation criteria is divided in parts and will be weighted as described below: Price information 30 % Quality 55 % Quality: demonstration 15 % The process of assessing tenders includes two stages. At the first stage, the tenders received will be scored for sections (1) Price and (2) Quality, on the basis of which a certain number of tenderers will be selected for the next stage (3) Quality: demonstaration. No more than five (5) tenderers will be selected for a demonstration. The tenderers who have no more than 15 points less than the tenderer with the highest score on the basis of sections 1 to 2 will be selected for the demonstration stage.
Hankintanimikkeistö (CPV) pää	Application service providers (72416000)
Hankintanimikkeistö (CPV) muut
Aluekoodi	FI1B
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