{
    "id": 86172,
    "procurementProjectId": 60937,
    "noticeNumber": "2021-086172",
    "reducedTimeLimitsForReceiptOfTenders": false,
    "corrigendumAdditionalInformation": [],
    "creatorSystem": "Cloudia Kilpailutus",
    "type": 200,
    "legalBasis": "32014L0024",
    "project": {
        "id": 60937,
        "title": "Palveluhallinnan j\u00e4rjestelm\u00e4 (ITSM\/ESM) sek\u00e4 digitaalinen asiointikanava",
        "contractType": 2,
        "procurementCategory": 1,
        "jointProcurement": false,
        "procurementLaw": [],
        "centralPurchasing": false,
        "coPurchasers": [],
        "validationState": 0,
        "organisation": {
            "id": "a483a4bf-3cba-45e9-2d8c-08d78deb351a",
            "information": {
                "officialName": "Sarastia Oy",
                "nationalRegistrationNumber": "2360731-5",
                "nutsCodes": [
                    "FI1"
                ],
                "postalAddress": {
                    "streetAddress": "Kilpailuttava yksikk\u00f6: Sarastia hankintapalvelut, Tornatorintie 3",
                    "postalCode": "48100",
                    "town": "Kotka",
                    "country": "FI"
                },
                "telephoneNumber": "+358 407055737",
                "email": "[email protected]",
                "contactPerson": "Timo Lepp\u00e4lahti",
                "mainUrl": "http:\/\/www.sarastia.fi",
                "validationState": 0
            },
            "contractingAuthorityType": 64,
            "otherContractingAuthorityType": "Kuntien omistama yhti\u00f6",
            "contractingType": 0,
            "mainActivity": 16,
            "mainActivityUtilities": 0,
            "validationState": 0,
            "dataSource": 0,
            "identifierMissing": false
        },
        "state": 1,
        "defenceWorks": 0,
        "defenceSupplies": 0,
        "publish": 1,
        "agricultureWorks": 0,
        "isPrivate": false,
        "isConcluded": false,
        "tendering": 0
    },
    "lotsInfo": {
        "divisionLots": false,
        "lotsSubmittedFor": 0,
        "lotsSubmittedForQuantity": 0,
        "lotsMaxAwarded": false,
        "lotsMaxAwardedQuantity": 0,
        "lotCombinationPossible": false,
        "lotCombinationPossibleDescription": [],
        "validationState": 0
    },
    "objectDescriptions": [
        {
            "mainCpvCode": {
                "code": "72000000",
                "name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki",
                "vocCodes": []
            },
            "quantityOrScope": [],
            "additionalCpvCodes": [],
            "vehicles": {
                "containsVehiclesInCertainCategories": false,
                "containsOtherThanExcludedVehicles": false,
                "lightPersonalAndCommercialVehicles": {
                    "numberOfCleanVehicles": 0,
                    "totalNumberOfVehicles": 0
                },
                "trucksAboveThreeAndHalfTons": {
                    "numberOfCleanVehicles": 0,
                    "totalNumberOfVehicles": 0
                },
                "busesWithNotAllPassengersSeated": {
                    "numberOfCleanVehicles": 0,
                    "totalNumberOfVehicles": 0
                }
            },
            "nutsCodes": [
                "FI1"
            ],
            "mainsiteplaceWorksDelivery": [],
            "descrProcurement": [
                "T\u00e4m\u00e4n hankinnan kohteena on palveluhallinnan j\u00e4rjestelm\u00e4 (ITSM\/ESM) sek\u00e4 digitaalinen asiointikanava, joka tarvitaan Sarastian asiakkaille sek\u00e4 Sarastian henkil\u00f6st\u00f6lle s\u00e4hk\u00f6iseen asiointiin.",
                "",
                "Tavoitetilassa ITSM-j\u00e4rjestelm\u00e4ss\u00e4 Sarastian IT-palvelut kuvataan palvelukatalogiin, seurataan palvelujen elinkaarta ja palvelutuotannon laatua sek\u00e4 hallinnoidaan erilaisia loppuk\u00e4ytt\u00e4jien tukipyynt\u00f6j\u00e4 sek\u00e4 palvelusopimuksia. J\u00e4rjestelm\u00e4n t\u00e4rke\u00e4n\u00e4 tavoitteena on tarjota itsepalveluita ja tukea loppuk\u00e4ytt\u00e4jille mahdollisimman pitk\u00e4lle automatisoituna yhden digitaalisen palvelukanavan kautta. J\u00e4rjestelm\u00e4lt\u00e4 odotetaan lis\u00e4ksi ty\u00f6v\u00e4lineit\u00e4 k\u00e4ytt\u00f6palveluiden sek\u00e4 muiden erilaisina palvelumuotoina hankittujen esim. pilvipalveluiden\/SaaS-palveluiden hallinnoimiseen sek\u00e4 palvelutoimittajien ekosysteemien hallintaan. J\u00e4rjestelm\u00e4n tulee tarjota hallinta keskeisille ITIL-prosesseille, kyet\u00e4 toimimaan multitenantisti, tarjota monipuolisia raportointimahdollisuuksia toiminnan johtamiseen, mahdollistaa riitt\u00e4v\u00e4n tietoturvallinen tietojen k\u00e4sittely sek\u00e4 mahdollistaa palvelutuotantoketjujen hallinta.",
                "",
                "Hankintasopimus j\u00e4rjestelm\u00e4st\u00e4 tehd\u00e4\u00e4n 1.1.2022 alkaen ja se on voimassa toistaiseksi. Sopimus on irtisanottavissa 6 kk irtisanomisajalla tilaajan irtisanoessa sopimuksen, 12 kk toimittajan irtisanoessa sopimuksen.  Ensimm\u00e4inen mahdollinen sopimuksen irtisanomisaika on kummankin osapuolen osalta 31.12.2022. Sarastian tavoitteena on pitk\u00e4aikainen kumppanuus valitun toimittajan kanssa.",
                ""
            ],
            "disagreeAwardCriteriaToBePublished": false,
            "awardCriteria": {
                "criterionTypes": 8,
                "qualityCriteria": [],
                "costCriteria": [],
                "priceCriterion": {},
                "criterion": [],
                "criteriaStatedInProcurementDocuments": false
            },
            "estimatedValue": {
                "type": 0
            },
            "timeFrame": {
                "type": 3,
                "beginDate": "2022-01-01T00:00:00",
                "canBeRenewed": false
            },
            "candidateNumberRestrictions": {
                "envisagedNumber": 0,
                "envisagedMinimumNumber": 0,
                "envisagedMaximumNumber": 0,
                "selected": 0
            },
            "optionsAndVariants": {
                "variantsWillBeAccepted": false,
                "partialOffersWillBeAccepted": false,
                "options": false,
                "optionType": 0
            },
            "tendersMustBePresentedAsElectronicCatalogs": false,
            "euFunds": {
                "procurementRelatedToEuProgram": false
            },
            "additionalInformation": [],
            "awardContract": {
                "contractAwarded": 0,
                "noAwardedContract": {
                    "failureReason": 0,
                    "originalNoticeSentVia": 0
                },
                "awardedContracts": []
            },
            "validationState": 0
        }
    ],
    "communicationInformation": {
        "procurementDocumentsAvailable": 1,
        "procurementDocumentsUrl": "https:\/\/tarjouspalvelu.fi\/taitoa?id=367602&tpk=a534c2de-0b45-4855-9a00-2439a076cdeb",
        "additionalInformation": 1,
        "additionalInformationAddress": {
            "officialName": "Sarastia Oy",
            "nationalRegistrationNumber": "2360731-5",
            "nutsCodes": [
                "FI1"
            ],
            "postalAddress": {
                "streetAddress": "Kilpailuttava yksikk\u00f6: Sarastia hankintapalvelut, Tornatorintie 3",
                "postalCode": "48100",
                "town": "Kotka",
                "country": "FI"
            },
            "telephoneNumber": "+358 407055737",
            "email": "[email protected]",
            "contactPerson": "Timo Lepp\u00e4lahti",
            "mainUrl": "http:\/\/www.sarastia.fi",
            "validationState": 0
        },
        "otherAddressForProcurementDocuments": {
            "nutsCodes": [],
            "validationState": 0
        },
        "sendTendersOption": 1,
        "electronicAddressToSendTenders": "https:\/\/tarjouspalvelu.fi\/taitoa?id=367602&tpk=a534c2de-0b45-4855-9a00-2439a076cdeb",
        "addressToSendTenders": {
            "nutsCodes": [],
            "validationState": 0
        },
        "electronicCommunicationRequiresSpecialTools": false,
        "documentsEntirelyInHilma": false,
        "specsAndAdditionalDocuments": 0,
        "validationState": 0
    },
    "contactPerson": {
        "name": "Timo Lepp\u00e4lahti",
        "email": "[email protected]",
        "phone": "+358 407055737"
    },
    "procurementObject": {
        "shortDescription": [
            "T\u00e4m\u00e4n hankinnan kohteena on palveluhallinnan j\u00e4rjestelm\u00e4 (ITSM\/ESM) sek\u00e4 digitaalinen asiointikanava, joka tarvitaan Sarastian asiakkaille sek\u00e4 Sarastian henkil\u00f6st\u00f6lle s\u00e4hk\u00f6iseen asiointiin.",
            "",
            "Tavoitetilassa ITSM-j\u00e4rjestelm\u00e4ss\u00e4 Sarastian IT-palvelut kuvataan palvelukatalogiin, seurataan palvelujen elinkaarta ja palvelutuotannon laatua sek\u00e4 hallinnoidaan erilaisia loppuk\u00e4ytt\u00e4jien tukipyynt\u00f6j\u00e4 sek\u00e4 palvelusopimuksia. J\u00e4rjestelm\u00e4n t\u00e4rke\u00e4n\u00e4 tavoitteena on tarjota itsepalveluita ja tukea loppuk\u00e4ytt\u00e4jille mahdollisimman pitk\u00e4lle automatisoituna yhden digitaalisen palvelukanavan kautta. J\u00e4rjestelm\u00e4lt\u00e4 odotetaan lis\u00e4ksi ty\u00f6v\u00e4lineit\u00e4 k\u00e4ytt\u00f6palveluiden sek\u00e4 muiden erilaisina palvelumuotoina hankittujen esim. pilvipalveluiden\/SaaS-palveluiden hallinnoimiseen sek\u00e4 palvelutoimittajien ekosysteemien hallintaan. J\u00e4rjestelm\u00e4n tulee tarjota hallinta keskeisille ITIL-prosesseille, kyet\u00e4 toimimaan multitenantisti, tarjota monipuolisia raportointimahdollisuuksia toiminnan johtamiseen, mahdollistaa riitt\u00e4v\u00e4n tietoturvallinen tietojen k\u00e4sittely sek\u00e4 mahdollistaa palvelutuotantoketjujen hallinta.",
            "",
            "Hankintasopimus j\u00e4rjestelm\u00e4st\u00e4 tehd\u00e4\u00e4n 1.1.2022 alkaen ja se on voimassa toistaiseksi. Sopimus on irtisanottavissa 6 kk irtisanomisajalla tilaajan irtisanoessa sopimuksen, 12 kk toimittajan irtisanoessa sopimuksen.  Ensimm\u00e4inen mahdollinen sopimuksen irtisanomisaika on kummankin osapuolen osalta 31.12.2022. Sarastian tavoitteena on pitk\u00e4aikainen kumppanuus valitun toimittajan kanssa.",
            ""
        ],
        "estimatedValue": {
            "type": 0
        },
        "estimatedValueCalculationMethod": [],
        "mainCpvCode": {
            "code": "72000000",
            "name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki",
            "vocCodes": []
        },
        "defence": {
            "nutsCodes": [],
            "frameworkAgreement": {
                "includesFrameworkAgreement": false,
                "includesConclusionOfFrameworkAgreement": false,
                "frameworkAgreementType": 0,
                "frameworkEnvisagedType": 0,
                "includesDynamicPurchasingSystem": false,
                "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false,
                "dynamicPurchasingSystemWasTerminated": false,
                "estimatedTotalValue": {
                    "type": 0
                },
                "duration": {
                    "type": 0,
                    "canBeRenewed": false
                }
            },
            "subcontract": {
                "tendererHasToIndicateShare": false,
                "tendererHasToIndicateChange": false,
                "caMayOblige": false,
                "successfulTenderer": false,
                "successfulTendererToSpecify": false
            },
            "optionsAndVariants": {
                "variantsWillBeAccepted": false,
                "partialOffersWillBeAccepted": false,
                "options": false,
                "optionType": 0
            },
            "totalQuantityOrScope": {
                "type": 0
            },
            "renewals": {
                "canBeRenewed": false
            },
            "timeFrame": {
                "type": 0,
                "canBeRenewed": false
            }
        },
        "validationState": 0
    },
    "conditionsInformation": {
        "professionalSuitabilityRequirements": [],
        "economicCriteriaToParticipate": false,
        "economicCriteriaDescription": [],
        "economicRequiredStandards": [],
        "technicalCriteriaToParticipate": false,
        "technicalCriteriaDescription": [],
        "technicalRequiredStandards": [],
        "rulesForParticipation": [],
        "restrictedToShelteredWorkshop": false,
        "restrictedToShelteredProgram": false,
        "reservedOrganisationServiceMission": false,
        "depositsRequired": [],
        "financingConditions": [],
        "legalFormTaken": [],
        "qualificationSystemConditions": [],
        "ciriteriaForTheSelectionOfParticipants": [],
        "executionOfServiceIsReservedForProfession": false,
        "referenceToRelevantLawRegulationOrProvision": [],
        "participationIsReservedForProfession": false,
        "indicateProfession": [],
        "contractPerformanceConditions": [],
        "obligationToIndicateNamesAndProfessionalQualifications": false,
        "validationState": 0
    },
    "conditionsInformationDefence": {
        "depositsRequired": [],
        "financingConditions": [],
        "legalFormTaken": [],
        "otherParticularConditions": [],
        "personalSituationOfEconomicOperators": [],
        "personalSituationOfSubcontractors": [],
        "economicCriteriaOfEconomicOperators": [],
        "economicCriteriaOfEconomicOperatorsMinimum": [],
        "economicCriteriaOfSubcontractors": [],
        "economicCriteriaOfSubcontractorsMinimum": [],
        "technicalCriteriaOfEconomicOperators": [],
        "technicalCriteriaOfEconomicOperatorsMinimum": [],
        "technicalCriteriaOfSubcontractors": [],
        "technicalCriteriaOfSubcontractorsMinimum": [],
        "restrictedToShelteredWorkshops": false,
        "restrictedToShelteredProgrammes": false,
        "restrictedToParticularProfession": false,
        "restrictedToParticularProfessionLaw": [],
        "staffResponsibleForExecution": false,
        "validationState": 0
    },
    "conditionsInformationNational": {
        "participantSuitabilityCriteria": [],
        "requiredCertifications": [],
        "additionalInformation": [],
        "validationState": 0,
        "reservedForShelteredWorkshopOrProgram": false
    },
    "complementaryInformation": {
        "isRecurringProcurement": false,
        "estimatedTimingForFurtherNoticePublish": [],
        "electronicOrderingUsed": false,
        "electronicInvoicingUsed": false,
        "electronicPaymentUsed": false,
        "additionalInformation": [],
        "validationState": 0
    },
    "datePublished": "2021-11-14T11:15:12.1106953",
    "state": 2,
    "tedPublishState": 4,
    "tedSubmissionId": "20211112-005989",
    "tedPublishRequestSentDate": "2021-11-12T11:13:06",
    "tedPublicationInfo": {
        "ojs_number": "223",
        "no_doc_ojs": "2021\/S 223-587152",
        "publication_date": "2021-11-17T08:00:00",
        "ted_links": {
            "fi": "http:\/\/ted.europa.eu\/udl?uri=TED:NOTICE:587152-2021:TEXT:FI:HTML"
        }
    },
    "tedValidationErrors": [
        {
            "type": "TECH",
            "items": [
                {
                    "name": "T001",
                    "valid": true,
                    "message": "XML file is valid against XSD."
                },
                {
                    "name": "T002",
                    "valid": true,
                    "message": "Metadata could be retrieved from the XML file."
                },
                {
                    "name": "T003",
                    "valid": true,
                    "message": "Unique key is active."
                }
            ]
        },
        {
            "type": "VALIDATION_RULES",
            "items": []
        }
    ],
    "noticeOjsNumber": "2021\/S 223-587152",
    "procedureInformation": {
        "procedureType": 1,
        "acceleratedProcedure": false,
        "justificationForAcceleratedProcedure": [],
        "contestType": 0,
        "frameworkAgreement": {
            "includesFrameworkAgreement": false,
            "includesConclusionOfFrameworkAgreement": false,
            "frameworkAgreementType": 0,
            "frameworkEnvisagedType": 0,
            "includesDynamicPurchasingSystem": false,
            "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false,
            "dynamicPurchasingSystemWasTerminated": false,
            "estimatedTotalValue": {
                "type": 0
            },
            "duration": {
                "type": 0,
                "canBeRenewed": false
            }
        },
        "reductionRecourseToReduceNumberOfSolutions": false,
        "reserveRightToAwardWithoutNegotiations": false,
        "electronicAuctionWillBeUsed": false,
        "additionalInformationAboutElectronicAuction": [],
        "namesOfParticipantsAlreadySelected": [],
        "procurementGovernedByGPA": true,
        "criteriaForEvaluationOfProjects": [],
        "disagreeCriteriaForEvaluationOfProjectsPublish": false,
        "mainFeaturesAward": [],
        "validationState": 0
    },
    "tenderingInformation": {
        "tendersOrRequestsToParticipateDueDateTime": "2021-12-13T12:00:00",
        "languages": [
            "FI"
        ],
        "tendersMustBeValidOption": 2,
        "tendersMustBeValidForMonths": 3,
        "tenderOpeningConditions": {
            "openingDateAndTime": "2021-12-13T13:00:00"
        },
        "defence": {
            "previousPublicationExists": false,
            "hasPreviousContractNoticeOjsNumber": false,
            "hasPreviousExAnteOjsNumber": false,
            "payableDocuments": false,
            "languageType": 0,
            "languages": [],
            "otherLanguage": false
        },
        "estimatedExecutionTimeFrame": {
            "type": 0,
            "canBeRenewed": false
        },
        "validationState": 0
    },
    "rewardsAndJury": {
        "prizeAwarded": false,
        "numberAndValueOfPrizes": [],
        "detailsOfPayments": [],
        "serviceContractAwardedToWinner": false,
        "decisionOfTheJuryIsBinding": false,
        "namesOfSelectedMembersOfJury": [],
        "validationState": 0
    },
    "resultsOfContest": {
        "contestWasTerminated": false,
        "noPrizeType": 0,
        "originalNoticeSentVia": 0,
        "participantsContemplated": 0,
        "participantsSme": 0,
        "participantsForeign": 0,
        "disagreeParticipantCountPublish": false,
        "winners": [],
        "disagreeWinnersPublish": false,
        "disagreeValuePublish": false,
        "validationState": 0
    },
    "tedNoDocExt": "2021-086172",
    "attachments": [],
    "hasAttachments": false,
    "changes": [],
    "isCorrigendum": false,
    "isMigrated": false,
    "isCancelled": false,
    "cancelledReason": [],
    "isLatest": true,
    "language": "FI",
    "proceduresForReview": {
        "reviewBody": {
            "officialName": "Markkinaoikeus",
            "nutsCodes": [],
            "postalAddress": {
                "streetAddress": "Radanrakentajantie 5",
                "postalCode": "00520",
                "town": "Helsinki",
                "country": "FI"
            },
            "telephoneNumber": "+358 295643300",
            "email": "[email protected]",
            "mainUrl": "http:\/\/www.oikeus.fi\/markkinaoikeus",
            "validationState": 0
        },
        "reviewProcedure": [],
        "validationState": 0
    },
    "attachmentInformation": {
        "description": [],
        "links": [],
        "validationState": 0
    },
    "modifications": {
        "additionalCpvCodes": [],
        "nutsCodes": [],
        "mainsiteplaceWorksDelivery": [],
        "descrProcurement": [],
        "timeFrame": {
            "type": 0,
            "canBeRenewed": false
        },
        "justificationForDurationOverFourYears": [],
        "justificationForDurationOverEightYears": [],
        "totalValue": {},
        "awardedToGroupOfEconomicOperators": false,
        "contractors": [],
        "description": [],
        "reason": 0,
        "reasonDescriptionEconomic": [],
        "reasonDescriptionCircumstances": [],
        "increaseBeforeModifications": {},
        "increaseAfterModifications": {},
        "validationState": 0
    },
    "contractAwardsDefence": [
        {
            "numberOfTenders": {
                "disagreeTenderInformationToBePublished": false,
                "total": 0
            },
            "contractor": {
                "nutsCodes": [],
                "postalAddress": {},
                "isSmallMediumEnterprise": false,
                "validationState": 0
            },
            "estimatedValue": {},
            "contractValueType": 0,
            "finalTotalValue": {},
            "lowestOffer": {},
            "highestOffer": {},
            "annualOrMonthlyValue": {
                "type": 0,
                "canBeRenewed": false
            },
            "likelyToBeSubcontracted": false,
            "valueOfSubcontract": {},
            "valueOfSubcontractNotKnown": false,
            "subcontractingDescription": [],
            "allOrCertainSubcontractsWillBeAwarded": false,
            "shareOfContractWillBeSubcontracted": false,
            "validationState": 0
        }
    ],
    "hilmaStatistics": {
        "energyEfficiencyConsidered": false,
        "innovationConsidered": false,
        "smeParticipationConsidered": false,
        "validationState": 0
    },
    "isPrivateSmallValueProcurement": false,
    "espdRequestReferences": [],
    "hilmaSubmissionDate": "2021-11-12T11:12:34.3157709",
    "dateCreated": "2021-11-12T11:12:34.0531938",
    "dateModified": "2021-11-17T08:00:13.5381631"
}