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"ServiceNow-palvelu on ollut Ylen k\u00e4yt\u00f6ss\u00e4 vuodesta 2013 osana silloin kilpailutettua k\u00e4ytt\u00e4j\u00e4tuki- ja ty\u00f6asemapalvelua. Palveluntuottajan irtisanottua lisenssit p\u00e4\u00e4ttym\u00e4\u00e4n helmikuussa 2017 vastaavat lisenssit hankittiin suorahankintana ServiceNow Nederland B.V.:lta. Lisenssit on sen j\u00e4lkeen uusittu vuonna 2019 entisin ehdoin kolmeksi vuodeksi. Molemmista hankinnoista on julkaistu EU-suorahankintailmoitukset.",
"",
"Nykyinen ServiceNow-lisenssien sopimuskausi on p\u00e4\u00e4ttym\u00e4ss\u00e4, joten hankinnan kohteena on ServiceNow-SaaS-lisenssien hankinta, jotta j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6 voi jatkua keskeytyksett\u00e4 ja h\u00e4iri\u00f6itt\u00e4. Kyseess\u00e4 ei ole varsinaisesti uushankinta vaan Ylen vuonna 2016 hankkimien lisenssien uusiminen seuraavalle laskutusjaksolle, sill\u00e4 johtuen alalle tyypillisest\u00e4 hinnoittelumallista lisenssej\u00e4 ei ole mahdollista hankkia toistaiseksi voimassaolevalla sopimuksella.",
"",
"Voidakseen varmistaa mahdollisuuden jatkaa laajassa ja kriittisess\u00e4 k\u00e4yt\u00f6ss\u00e4 olevan Tiksu-j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00e4, Ylen on jatkettava aikaisempaa sopimusta ServiceNow -j\u00e4rjestelm\u00e4n k\u00e4yt\u00f6st\u00e4 Saas-palveluna. Sopimus kattaa j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6n tarvittavat lisenssit sek\u00e4 j\u00e4rjestelm\u00e4n toimituksen asiakkaan k\u00e4ytett\u00e4v\u00e4ksi pilvipalveluna."
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"justification": [
"Hankintamenettelyn\u00e4 on hankintalain (laki julkisista hankinnoista ja k\u00e4ytt\u00f6oikeus- sopimuksista, 1397\/2016) 40 \u00a7:n 2 momentin 2 kohdan mukainen suorahankinta. S\u00e4\u00e4nn\u00f6ksen mukaan hankintayksikk\u00f6 voi valita suorahankinnan, jos teknisest\u00e4 tai yksinoikeuteen liittyv\u00e4st\u00e4 syyst\u00e4 vain tietty toimittaja voi toteuttaa hankinnan, eik\u00e4 j\u00e4rkevi\u00e4 korvaavia tai vaihtoehtoisia ratkaisuja ole eik\u00e4 kilpailun puuttuminen johdu hankinnan ehtojen keinotekoisesta kaventamisesta. ",
"",
"Hankintayksikk\u00f6 katsoo hankintalain 40 \u00a7 2 momentin 2 kohdan soveltuvan seuraavilla perusteilla: ",
"",
"Ylen hankkimissa alkuper\u00e4isiss\u00e4 lisensseiss\u00e4 on Ylen toimintaprosesseihin r\u00e4\u00e4t\u00e4l\u00f6ityj\u00e4 v\u00e4ltt\u00e4m\u00e4tt\u00f6mi\u00e4 ominaisuuksia, joita Ylen tekem\u00e4n selvityksen mukaan on mahdollista saada vain suoraan ServiceNow:lta grand fathering -periaatteella jatkamalla nykyist\u00e4 lisenssisopimusta. Lisenssikokonaisuutta ei ole my\u00f6sk\u00e4\u00e4n mahdollista jakaa osiin.",
"",
"J\u00e4rkevi\u00e4 korvaavia tai vaihtoehtoisia ratkaisuja ei ole, sill\u00e4 ServiceNow-j\u00e4rjestelm\u00e4 on integroitu tiiviisti sek\u00e4 Ylen omaan j\u00e4rjestelm\u00e4ymp\u00e4rist\u00f6\u00f6n ett\u00e4 viiden merkitt\u00e4vimm\u00e4n palvelutoimittajan omiin j\u00e4rjestelmiin ja j\u00e4rjestelm\u00e4n vaihtaminen jonkin toisen toimittajan j\u00e4rjestelm\u00e4\u00e4n ei ole mahdollista ilman kohtuuttomia teknisi\u00e4 vaikeuksia ja merkitt\u00e4vi\u00e4 taloudellisia kustannuksia, sill\u00e4 se merkitsisi t\u00e4ysin uuden j\u00e4rjestelm\u00e4n sovittamista k\u00e4ytt\u00f6\u00f6n alusta alkaen uudelleen ja mm. kaikkien jo olemassa olevien liittymien ja integraatioiden sovittamista uuden j\u00e4rjestelm\u00e4n tietoihin ja toiminnallisuuteen sek\u00e4 laajaa liittymien uudelleenrakentamista sek\u00e4 Ylen ett\u00e4 Ylen kumppaneiden ymp\u00e4rist\u00f6ihin ja prosesseihin. ",
"",
"Kilpailun puuttuminen ei johdu my\u00f6sk\u00e4\u00e4n hankinnan ehtojen keinotekoisesta kaventami- sesta, sill\u00e4 nykyisen lisenssikokonaisuuden lis\u00e4ominaisuudet, joita vain ServiceNow j\u00e4rjestelm\u00e4n teknologiatoimittajana voi tarjota, ovat Ylen sis\u00e4isten prosessien vuoksi v\u00e4ltt\u00e4m\u00e4tt\u00f6mi\u00e4.",
"",
"Markkinoilla ei ole vaihtoehtoja sille, ett\u00e4 j\u00e4rjestelm\u00e4n k\u00e4yt\u00f6n jatkosta tehd\u00e4\u00e4n jatkosopimus suoraan j\u00e4rjestelm\u00e4n teknologiatoimittajan eli ServiceNow:n kanssa.",
"",
"Yle on n\u00e4kemyksens\u00e4 mukaan perustellusti ja huolellisesti arvioinut, ett\u00e4 hankintalaissa asetetut edellytykset suorahankinnan tekemiselle hankintalain 40 \u00a7 2 momentin 2 kohdan perusteella t\u00e4yttyv\u00e4t."
]
}
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