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"This procurement will follow the following timetable (times are Helsinki times, dates are DD.MM.):",
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"2021",
"",
"09.09. - Questions concerning the procedure by 13:00",
"23.09. - Submitting the Request to Participate by 13:00",
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"27.10. - Negotiation day 3",
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"21.11. - Questions regarding the Final Invitation to Tender by 13:00",
"23.11. - Final Tender submitted by 13:00",
"25.11. - Procurement decision, at earliest",
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"Tenderers selected to negotiate are \u00a0invited to provide feedback, comments and suggestions regarding the documentation provided with the Invitation to Negotiate. If necessary, Finavia may request clarifications on feedback, comments and suggestions in writing (including e-mail). During the negotiations, Finavia's\u00a0goal is\u00a0to understand the Tenderers' comments and provide reciprocal answers regarding unclear issues. At the meeting, neither party will make binding promises. Once negotiations have taken place with each Tenderer, Finavia evaluates, based on the feedback and comments received, which issues in the Tender documentation require clarification and whether amendments to the Agreements should be made to obtain better offers. As a result of\u00a0the consideration, Finavia may modify the documentation for the Final Invitation to Tender.\u00a0Final Tenders shall be\u00a0based on this material. ",
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"Finavia grants possession of business premises, two \"Units\", located in Helsinki Airport, to an Operator specializing in convenience store operations with emphasis on take-away products, to all travellers at a travelling environment. In our vision this convenience store offers fresh products and service which belong to the most prestigeous products of their category, made with care and served with finesse. When-ever the store is seen, it makes the customer want to quickly stop to pick up fresh products and enjoy a moment of excellent service at Helsinki Airport. In contrast to mass-market products, the store brings additional value to the customer by offering fresh products and taste combinations not available at all places - and which stands for an exellect service memory.",
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"Finavia grants possession of business premises, two \"Units\", located in Helsinki Airport, to an Operator specializing in convenience store operations with emphasis on take-away products, to all travellers at a travelling environment. In our vision this convenience store offers fresh products and service which belong to the most prestigeous products of their category, made with care and served with finesse. When-ever the store is seen, it makes the customer want to quickly stop to pick up fresh products and enjoy a moment of excellent service at Helsinki Airport. In contrast to mass-market products, the store brings additional value to the customer by offering fresh products and taste combinations not available at all places - and which stands for an exellent service memory.",
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"Finavia awards possession of business premises, two \"Units\", located in Helsinki Airport, to an Operator specializing in convenience store operations with emphasis on take-away products to all travellers at a travelling environment. ",
"",
"The units shall offer a comprehensive product portfolio specified in the documentation, with city-comparative pricing and pleasant ambience created by skilled and dedicated staff - as well as a coherent design to create additional value to passengers and the area. The plans must exclude eat-in concept. The Units shall be open to all potential customers during the opening hours, without obligation to purchase. ",
"",
"Prime location for Unit 1 requires absolute perfection in customer service, taking into account the many questions airport customers may have upon entering the store. Unit 1 also requires a unique, high-end design with high-quality natural interior surface materials and luxurious store front.",
"",
"Excellent customer service is one of the key objectives, for which it is salient that the opening hours of all the premises of the airport are unified. Finavia shall be entitled to determine the opening hours towards this objective from time to time, and separate seasonal hours may apply. In addition to excellent customer service, the possibility to use self-service checkouts is key.",
"",
"Our vision is to offer world-class services for airlines and air passengers. At the heart of our strategy is the development of Helsinki Airport a leading transit airport. World class customer experience will distinguish us from our competitors. Our customer promise for smooth travelling underlines the vision and kept by actions lead by customer experience pillars:",
"",
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"\"I have time to do the things I like\"",
"",
"CONFIDENCE",
"\"I have a feeling that I am on top of things\"",
"",
"REFRESHED",
"\"I feel good -- body, mind and soul\"",
"",
"FINNISH EXPERIENCE",
"\"I experience something unique\".",
"",
"The duration of the concession shall be five (5) years.",
"",
"Premises will be leased so that the successful Tenderer, \"Operator\", pays the Airport an agreed percentage of turnover generated each month at Helsinki Airport, but at least a business plan based minimum collaboration fee.",
"",
"The preliminary schedule of the premises:",
"",
"Unit 1: ",
"Ref. of floor plan: 2700C\/2A13",
"Size: 99 m\u00b2",
"New premises in the new Alteration area (currently under construction) ",
"The Collaboration Agreement will enter into force (Commencement day) 01 April 2022 on estimation.",
"The construction of the premises is planned to start 01 April 2022.",
"The opening date is planned to be 01 June 2022.",
"",
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"Ref. of floor plan: 2224",
"Excisting premises in Schengen area (airside).",
"Size: 71,6 m\u00b2 ",
"Commencement: approximately 10.12.2021",
"Construction: starting from commencement",
"Opening date is planned to be 14.02.2022.",
"",
"Finavia reserves the right to schedule changes due to unforeseen events and issues - and will confirm dates three (3) months prior Commencement date and the date of opening the Unit. The visual and interior design and the furnishing plan must be approved by Finavia. Tenderer shall commit to provide Finavia with required technical drawings of the concept.",
"",
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"",
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"",
"Upon receipt of the signed NDU, Finavia provides a link (by email, to the email the NDU was received from) to a secure download location, from where the Tenderer may download the entire material. The signed NDU shall be sent to [email protected] with subject: \"Convenience StorB to Helsinki Airport\". The technical documentation is subject to change due to the nature of construction planning and processes.",
"",
"Questions regarding the procurement and Tenders may only be sent via Tarjouspalvelu supplier portal. Questions and\/or Tenders submitted in other ways or parts thereof will not be accepted without the request of Finavia. ",
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"",
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"",
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"",
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"",
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"",
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"",
"The duration of the concession shall be five (5) years.",
"",
"Premises will be leased so that the successful Tenderer, \"Operator\", pays the Airport an agreed percentage of turnover generated each month at Helsinki Airport, but at least a business plan based minimum collaboration fee.",
"",
"The preliminary schedule of the premises:",
"",
"Unit 1: ",
"Ref. of floor plan: 2700C\/2A13",
"Size: 99 m\u00b2",
"New premises in the new Alteration area (currently under construction) ",
"The Collaboration Agreement will enter into force (Commencement day) 01 April 2022 on estimation.",
"The construction of the premises is planned to start 01 April 2022.",
"The opening date is planned to be 01 June 2022.",
"",
"Unit 2:",
"Ref. of floor plan: 2224",
"Existing premises in Schengen area (airside).",
"Size: 71,6 m\u00b2 ",
"Commencement: approximately 10.12.2021",
"Construction: starting from commencement",
"Opening date is planned to be 14.02.2022.",
"",
"Finavia reserves the right to schedule changes due to unforeseen events and issues - and will confirm dates three (3) months prior Commencement date and the date of opening the Unit. The visual and interior design and the furnishing plan must be approved by Finavia. Tenderer shall commit to provide Finavia with required technical drawings of the concept.",
"",
"Finavia sets suitability requirements to the Tenderers.",
"Tenderer's own conditions and terms may not be included in any of the material it submits.",
"",
"The procurement documentation, including the Agreement, any security details, floor plans and required brands etc. are available only against a duly filled-in and signed Non-Disclosure Undertaking. The NDU form is available in Hanki Tarjouspalvelu for registered users. Registration to Hanki Tarjouspalvelu supplier portal is free of charge. Registration is supported by Hanki Tarjouspalvelu support, which is to be contacted in any matter regarding registration, completing and\/or submitting offers. To avoid confusion, Candidates are advised to register to Hanki Tarjouspalvelu using the company name and ID of the entity that shall sign the Agreement.",
"",
"Upon receipt of the signed NDU, Finavia provides a link (by email, to the email the NDU was received from) to a secure download location, from where the Tenderer may download the entire material. The signed NDU shall be sent to [email protected] with subject: \"Convenience Store to Helsinki Airport\". The technical documentation is subject to change due to the nature of construction planning and processes.",
"",
"Questions regarding the procurement and Tenders may only be sent via Tarjouspalvelu supplier portal. Questions and\/or Tenders submitted in other ways or parts thereof will not be accepted without the request of Finavia. ",
""
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"postalCode": "00520",
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