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"Hankinnan kohteena ovat MS Dynamics CRM -j\u00e4rjestelm\u00e4n yll\u00e4pitopalvelut sek\u00e4 kehitt\u00e4miseen ja integraatioiden toteuttamiseen liittyv\u00e4t asiantuntijapalvelut. Nykyinen sopimus CRM-j\u00e4rjestelm\u00e4n\u202fkehitt\u00e4misest\u00e4, integraatioista ja yll\u00e4pidosta on p\u00e4\u00e4ttym\u00e4ss\u00e4. ",
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"MS Dynamics CRM -j\u00e4rjestelm\u00e4 on ollut Haaga-Heliassa k\u00e4yt\u00f6ss\u00e4 vuodesta 2008 alkaen ja j\u00e4rjestelm\u00e4 p\u00e4ivitettiin pilviversioon vuonna 2019. J\u00e4rjestelm\u00e4\u00e4n on tehty useita laajennuksia ja integraatioita muihin Haaga-Helialla k\u00e4yt\u00f6ss\u00e4 oleviin j\u00e4rjestelmiin. Vuosien 2021\u20132023 aikana on suunniteltu teht\u00e4v\u00e4n useita palvelua laajentavia ja kehitt\u00e4vi\u00e4 projekteja, joista on kerrottu tarkemmin tarjouspyynn\u00f6n liitteiss\u00e4. Yksikk\u00f6hinnalla toteutettavat asiantuntijapalvelut sis\u00e4lt\u00e4v\u00e4t mm. D365 CRM \u2013palveluiden versiop\u00e4ivitykset ja olemassa olevien toiminnallisuuksien yll\u00e4pidon ja kehitt\u00e4misen, D365 CRM \u2013ymp\u00e4rist\u00f6n ja Haaga-Helian muiden j\u00e4rjestelmien v\u00e4listen integraatioiden yll\u00e4pidon ja kehitt\u00e4misen sek\u00e4 muut asiantuntijapalvelut, kuten vikakorjaukset, k\u00e4ytt\u00f6koulutukset ja ohjeistuksen yll\u00e4pidon.",
"",
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"",
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""
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