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"title": "Suun terveydenhuollon asiakaspalvelukeskuksen henkil\u00f6kunnan hankinta palveluhankintana",
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"",
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"",
"Nyt kilpailutettavalla palveluhankinnalla on tarkoitus t\u00e4ydent\u00e4\u00e4 asiakaspalvelukeskuksen omia henkilost\u00f6resursseja, jotta asiakkaiden yhteydenottoihin pystyt\u00e4\u00e4n vastaamaan saman p\u00e4iv\u00e4n aikana ja potilasturvallisuus ei vaarannu. Kaikkiin takaisinsoittoj\u00e4rjestelm\u00e4\u00e4n j\u00e4tettyihin soittopyynt\u00f6ihin tulee vastata mahdollisimman pian, terveyskeskuksen aukioloaikana samana p\u00e4iv\u00e4n\u00e4 (Terveydenhuoltolaki 1326\/2010 51\u00a7). ",
"",
""
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"contactPerson": "Eeva Rantala",
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"Hankinnan kohteena on asiakaspalvelukeskuksen (aikaisempi nimi keskitetty ajanvaraus) henkil\u00f6kunnan hankinta palveluhankintana. ",
"",
"Asiakaspalvelukeskuksen teht\u00e4viin Helsingin kaupungin suun terveydenhuollossa kuuluvat monikanavaiset neuvontapalvelut, hoidon tarpeen arvioinnit asiakkaan palvelutarve huomioiden sek\u00e4 ajanvarauksiin liittyv\u00e4t teht\u00e4v\u00e4t. Suun terveydenhuollolla on k\u00e4yt\u00f6ss\u00e4 takaisinsoittopalvelu. Lis\u00e4ksi teht\u00e4viin kuuluvat palvelusetelin antamiseen liittyv\u00e4t teht\u00e4v\u00e4t.",
"",
"Hankittavan henkil\u00f6kunnan tulee olla terveydenhuollon ammattihenkil\u00f6it\u00e4.",
"",
"Katso tarkempi hankinnan kohteen kuvaus palvelukuvauksesta (liite 1). "
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"",
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