{
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"project": {
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"title": "Finavian loppuk\u00e4ytt\u00e4j\u00e4- sek\u00e4 k\u00e4ytt\u00f6- ja kapasiteettipalvelujen kilpailutus",
"contractType": 2,
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"country": "FI"
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"mainUrl": "http:\/\/www.finavia.fi",
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"name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki",
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"name": "Tietotekniikkapalvelut",
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},
{
"code": "72514000",
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},
{
"code": "72600000",
"name": "Tietotekniset tuki- ja neuvontapalvelut",
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{
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"name": "Tietokoneverkkopalvelut",
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"Hankinnan kohteena on Finavian loppuk\u00e4ytt\u00e4j\u00e4- sek\u00e4 k\u00e4ytt\u00f6- ja kapasiteettipalveluiden kilpailutus.",
"",
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"",
"1) K\u00c4YTT\u00d6PALVELUT ",
"",
"- palvelinten hallinta ja valvonta ",
"- konesalipalvelut ",
"- asiakkaan konesalin operointipalvelut ",
"- kapasiteettipalvelut ja niit\u00e4 tulevat tietoliikennepalvelut ",
"- julkiset pilvipalvelut ",
"- ohjelmistoalustat kuten AD-hallinta, s\u00e4hk\u00f6postialustat tms. ",
"",
"2) SERVICEDESK-PALVELUT ",
"",
"- Service Desk, yhden pisteen tuki- ja palvelupyynt\u00f6jen vastaanotto ",
"- fyysinen palvelupiste asiakkaan tiloissa (ns. walk-in-desk) ",
"- k\u00e4ytt\u00e4j\u00e4tuki ",
"- l\u00e4hituki ",
"- mobiililaitteiden ja AV-laitteiden tuki ",
"- tulostamisen tuki ",
"- k\u00e4ytt\u00e4j\u00e4tunnusten hallinta ",
"",
"3) P\u00c4\u00c4TELAITEYMP\u00c4RIST\u00d6N ELINKAARIPALVELUT ",
"",
"- elinkaarenhallinta (vakiointi, tilauksesta kierr\u00e4tykseen\/poistoon) ",
"- p\u00e4\u00e4telaitteiden varusohjelmistojen p\u00e4ivitykset ",
"- tietoturvasovellukset ",
"",
"4) T\u00c4YDENT\u00c4V\u00c4T ASIANTUNTIJAPALVELUT ",
"",
"- palveluiden kohdeymp\u00e4rist\u00f6\u00f6n kehitt\u00e4miseen liittyv\u00e4t tekniset asiantuntijapalvelut ja projektien johtaminen ",
"",
"5) PALVELUHALLINTA ",
"",
"- Osapuolten v\u00e4liset palveluprosessit ",
"- Palveluiden hallinnan avainhenkil\u00f6t ",
"- Osapuolten v\u00e4listen ITSM-ty\u00f6kalujen integraatiot ",
"",
"6) PALVELUIDEN K\u00c4YTT\u00d6\u00d6NOTTO ",
"",
"Keskeisimpi\u00e4 avainlukuja nykytilanteesta: ",
"",
"- ty\u00f6asemia noin 1400 kpl ",
"- mobiililaitteita noin 1600 kpl ",
"- tulostimia noin 170 kpl ",
"- AV-laitteita noin 100 kpl ",
"- palvelimia noin 600 kpl ",
"- Asiakkaan omia konesaleja 1-3 kpl ",
"",
"Hankinta sis\u00e4lt\u00e4\u00e4 liikkeen luovutuksen. "
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"weighting": "19"
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{
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{
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{
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{
"criterion": "K\u00e4ytt\u00f6- ja kapasiteettipalvelut",
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{
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{
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"contractTitle": "Finavian loppuk\u00e4ytt\u00e4j\u00e4- sek\u00e4 k\u00e4ytt\u00f6- ja kapasiteettipalvelujen kilpailutus",
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"",
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"4) T\u00e4ydent\u00e4v\u00e4t asiantuntijapalvelut",
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"",
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