{ "id": 48327, "procurementProjectId": 37278, "noticeNumber": "2020-048327", "reducedTimeLimitsForReceiptOfTenders": false, "corrigendumAdditionalInformation": [], "creatorSystem": "Cloudia Kilpailutus", "type": 200, "legalBasis": "32014L0024", "project": { "id": 37278, "title": "Automaattisen asiakaspalvelun j\u00e4rjestelm\u00e4 (chat-bot) Saas-Palvelumallilla", "contractType": 1, "procurementCategory": 1, "jointProcurement": false, "procurementLaw": [], "centralPurchasing": false, "coPurchasers": [], "validationState": 0, "organisation": { "id": "32ad3749-4c0e-45b5-60d1-08d78dec17d1", "information": { "officialName": "Kuntien Tiera Oy", "nationalRegistrationNumber": "2362180-3", "nutsCodes": [ "FI" ], "postalAddress": { "streetAddress": "Tammasaarenkatu 1", "postalCode": "00180", "town": "Helsinki", "country": "FI" }, "email": "[email protected]", "mainUrl": "http:\/\/www.tiera.fi", "validationState": 0 }, "contractingAuthorityType": 16, "contractingType": 0, "mainActivity": 1024, "otherMainActivity": "ICT", "mainActivityUtilities": 0, "validationState": 0 }, "state": 1, "defenceWorks": 0, "defenceSupplies": 0, "publish": 1, "agricultureWorks": 0, "isPrivate": false, "isConcluded": false }, "lotsInfo": { "divisionLots": false, "lotsSubmittedFor": 0, "lotsSubmittedForQuantity": 0, "lotsMaxAwarded": false, "lotsMaxAwardedQuantity": 0, "lotCombinationPossible": false, "validationState": 0 }, "objectDescriptions": [ { "mainCpvCode": { "code": "48000000", "name": "Ohjelmatuotteet ja tietoj\u00e4rjestelm\u00e4t", "vocCodes": [] }, "additionalCpvCodes": [ { "code": "72000000", "name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki", "vocCodes": [] } ], "nutsCodes": [ "FI" ], "descrProcurement": [ "Hankinnan kohteena on Kuntien Tiera Oy:n ja sen omistaja-asiakkaiden k\u00e4ytt\u00f6\u00f6n Automatisoidun asiakaspalvelun (chat-bot) j\u00e4rjestelm\u00e4kokonaisuus. J\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6oikeuksien lis\u00e4ksi hankitaan erilaisia asiantuntijapalveluita j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6nottoon, kehitt\u00e4miseen ja j\u00e4rjestelm\u00e4n koulutukseen liittyen. K\u00e4ytt\u00f6oikeusmaksuun sis\u00e4ltyy mm. k\u00e4ytt\u00f6oikeudet ja kapasiteetti.", "", "Hankinnan kohdetta on kuvattu tarkemmin tarjouspyynn\u00f6n liitteess\u00e4 3.4 Hankinnan yleiskuvaus." ], "disagreeAwardCriteriaToBePublished": false, "awardCriteria": { "criterionTypes": 8, "qualityCriteria": [], "costCriteria": [], "priceCriterion": {}, "criterion": [], "criteriaStatedInProcurementDocuments": false }, "estimatedValue": { "type": 1, "value": 4000000, "currency": "EUR" }, "timeFrame": { "type": 2, "months": 36, "canBeRenewed": true, "renewalDescription": [ "Sopimukseen sis\u00e4ltyy viiden (5) vuoden optiokausi." ] }, "candidateNumberRestrictions": { "envisagedNumber": 0, "envisagedMinimumNumber": 0, "envisagedMaximumNumber": 0, "selected": 0 }, "optionsAndVariants": { "variantsWillBeAccepted": false, "partialOffersWillBeAccepted": false, "options": true, "optionsDescription": [ "Sopimukseen voidaan ottaa korvaavia palveluita sek\u00e4 teknisen kehityksen my\u00f6t\u00e4 uusia hankinnan kohteeseen liittyvi\u00e4 palveluita. ", "" ], "optionType": 0, "optionsDays": 0, "optionsMonths": 0 }, "tendersMustBePresentedAsElectronicCatalogs": false, "euFunds": { "procurementRelatedToEuProgram": false }, "validationState": 0 } ], "communicationInformation": { "procurementDocumentsAvailable": 1, "procurementDocumentsUrl": "https:\/\/tarjouspalvelu.fi\/tiera?id=301387&tpk=df1d12a3-79f9-4416-ac9b-202fa38dc3e2", "additionalInformation": 1, "additionalInformationAddress": { "officialName": "Kuntien Tiera Oy", "nationalRegistrationNumber": "2362180-3", "nutsCodes": [ "FI" ], "postalAddress": { "streetAddress": "Tammasaarenkatu 1", "postalCode": "00180", "town": "Helsinki", "country": "FI" }, "email": "[email protected]", "mainUrl": "http:\/\/www.tiera.fi", "validationState": 0 }, "otherAddressForProcurementDocuments": { "nutsCodes": [], "validationState": 0 }, "sendTendersOption": 1, "electronicAddressToSendTenders": "https:\/\/tarjouspalvelu.fi\/tiera?id=301387&tpk=df1d12a3-79f9-4416-ac9b-202fa38dc3e2", "addressToSendTenders": { "nutsCodes": [], "validationState": 0 }, "electronicCommunicationRequiresSpecialTools": false, "documentsEntirelyInHilma": false, "specsAndAdditionalDocuments": 0, "validationState": 0 }, "contactPerson": { "email": "[email protected]" }, "procurementObject": { "shortDescription": [ "Hankinnan kohteena on Kuntien Tiera Oy:n ja sen omistaja-asiakkaiden k\u00e4ytt\u00f6\u00f6n Automatisoidun asiakaspalvelun (chat-bot) j\u00e4rjestelm\u00e4kokonaisuus. J\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6oikeuksien lis\u00e4ksi hankitaan erilaisia asiantuntijapalveluita j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6nottoon, kehitt\u00e4miseen ja j\u00e4rjestelm\u00e4n koulutukseen liittyen. ", "", "Hankinnan kohteena on ensisijaisesti k\u00e4ytt\u00f6oikeudet valmiiseen asiakaspalvelun ratkaisuun, ei teknologian kehitt\u00e4minen Tieran tarpeisiin." ], "estimatedValue": { "type": 1, "value": 4000000, "currency": "EUR" }, "estimatedValueCalculationMethod": [], "mainCpvCode": { "code": "48000000", "name": "Ohjelmatuotteet ja tietoj\u00e4rjestelm\u00e4t", "vocCodes": [] }, "defence": { "nutsCodes": [], "frameworkAgreement": { "includesFrameworkAgreement": false, "includesConclusionOfFrameworkAgreement": false, "frameworkAgreementType": 0, "frameworkEnvisagedType": 0, "includesDynamicPurchasingSystem": false, "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false, "dynamicPurchasingSystemWasTerminated": false, "estimatedTotalValue": { "type": 0 }, "duration": { "type": 0, "canBeRenewed": false } }, "subcontract": { "tendererHasToIndicateShare": false, "tendererHasToIndicateChange": false, "caMayOblige": false, "successfulTenderer": false, "successfulTendererToSpecify": false }, "optionsAndVariants": { "variantsWillBeAccepted": false, "partialOffersWillBeAccepted": false, "options": false, "optionType": 0 }, "totalQuantityOrScope": { "type": 0 }, "renewals": { "canBeRenewed": false }, "timeFrame": { "type": 0, "canBeRenewed": false } }, "validationState": 0 }, "conditionsInformation": { "economicCriteriaToParticipate": true, "technicalCriteriaToParticipate": true, "restrictedToShelteredWorkshop": false, "restrictedToShelteredProgram": false, "reservedOrganisationServiceMission": false, "executionOfServiceIsReservedForProfession": false, "participationIsReservedForProfession": false, "obligationToIndicateNamesAndProfessionalQualifications": false, "validationState": 0 }, "conditionsInformationDefence": { "restrictedToShelteredWorkshops": false, "restrictedToShelteredProgrammes": false, "restrictedToParticularProfession": false, "staffResponsibleForExecution": false, "validationState": 0 }, "conditionsInformationNational": { "validationState": 0, "reservedForShelteredWorkshopOrProgram": false }, "complementaryInformation": { "isRecurringProcurement": false, "estimatedTimingForFurtherNoticePublish": [], "electronicOrderingUsed": false, "electronicInvoicingUsed": false, "electronicPaymentUsed": false, "additionalInformation": [ "Tarjouksen tekniset liitteet voivat olla my\u00f6s englanniksi." ], "validationState": 0 }, "datePublished": "2020-06-07T06:10:02.9665335", "state": 2, "tedPublishState": 4, "tedSubmissionId": "20200605-005182", "tedPublishRequestSentDate": "2020-06-05T06:08:56", "tedPublicationInfo": { "ojs_number": "109", "no_doc_ojs": "2020\/S 109-264041", "publication_date": "2020-06-08T07:00:00", "ted_links": { "fi": "http:\/\/ted.europa.eu\/udl?uri=TED:NOTICE:264041-2020:TEXT:FI:HTML" } }, "tedValidationErrors": [ { "type": "TECH", "items": [ { "name": "T001", "valid": true, "message": "XML file is valid against XSD." }, { "name": "T002", "valid": true, "message": "Metadata could be retrieved from the XML file." }, { "name": "T003", "valid": true, "message": "Unique key is active." } ] }, { "type": "VALIDATION_RULES", "items": [] } ], "noticeOjsNumber": "2020\/S 109-264041", "procedureInformation": { "procedureType": 1, "acceleratedProcedure": false, "contestType": 0, "frameworkAgreement": { "includesFrameworkAgreement": false, "includesConclusionOfFrameworkAgreement": false, "frameworkAgreementType": 0, "frameworkEnvisagedType": 0, "includesDynamicPurchasingSystem": false, "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false, "dynamicPurchasingSystemWasTerminated": false, "estimatedTotalValue": { "type": 0 }, "duration": { "type": 0, "canBeRenewed": false } }, "reductionRecourseToReduceNumberOfSolutions": false, "reserveRightToAwardWithoutNegotiations": false, "electronicAuctionWillBeUsed": false, "procurementGovernedByGPA": true, "disagreeCriteriaForEvaluationOfProjectsPublish": false, "validationState": 0 }, "tenderingInformation": { "tendersOrRequestsToParticipateDueDateTime": "2020-08-03T16:00:00", "languages": [ "FI" ], "tendersMustBeValidOption": 2, "tendersMustBeValidForMonths": 3, "tenderOpeningConditions": { "openingDateAndTime": "2020-08-04T09:00:00", "informationAboutAuthorisedPersons": [ "Tarjousten avaamistilaisuus ei ole julkinen" ] }, "defence": { "previousPublicationExists": false, "hasPreviousContractNoticeOjsNumber": false, "hasPreviousExAnteOjsNumber": false, "payableDocuments": false, "languageType": 0, "languages": [], "otherLanguage": false }, "estimatedExecutionTimeFrame": { "type": 3, "canBeRenewed": false }, "validationState": 0 }, "rewardsAndJury": { "prizeAwarded": false, "serviceContractAwardedToWinner": false, "decisionOfTheJuryIsBinding": false, "validationState": 0 }, "resultsOfContest": { "contestWasTerminated": false, "noPrizeType": 0, "originalNoticeSentVia": 0, "participantsContemplated": 0, "participantsSme": 0, "participantsForeign": 0, "disagreeParticipantCountPublish": false, "disagreeWinnersPublish": false, "disagreeValuePublish": false, "validationState": 0 }, "tedNoDocExt": "2020-048327", "attachments": [], "hasAttachments": false, "changes": [], "isCorrigendum": false, "isMigrated": false, "isCancelled": false, "cancelledReason": [], "isLatest": true, "language": "FI", "proceduresForReview": { "reviewBody": { "officialName": "Markkinaoikeus", "nutsCodes": [], "postalAddress": { "streetAddress": "Radanrakentajantie 5", "postalCode": "00520", "town": "Helsinki", "country": "FI" }, "telephoneNumber": "+358 295643300", "email": "[email protected]", "mainUrl": "http:\/\/www.oikeus.fi\/markkinaoikeus", "validationState": 0 }, "validationState": 0 }, "attachmentInformation": { "description": [], "links": [], "validationState": 0 }, "modifications": { "additionalCpvCodes": [], "nutsCodes": [], "timeFrame": { "type": 0, "canBeRenewed": false }, "totalValue": {}, "awardedToGroupOfEconomicOperators": false, "contractors": [], "reason": 0, "increaseBeforeModifications": {}, "increaseAfterModifications": {}, "validationState": 0 }, "contractAwardsDefence": [ { "numberOfTenders": { "disagreeTenderInformationToBePublished": false, "total": 0 }, "contractor": { "nutsCodes": [], "postalAddress": {}, "isSmallMediumEnterprise": false, "validationState": 0 }, "estimatedValue": {}, "contractValueType": 0, "finalTotalValue": {}, "lowestOffer": {}, "highestOffer": {}, "annualOrMonthlyValue": { "type": 0, "canBeRenewed": false }, "likelyToBeSubcontracted": false, "valueOfSubcontract": {}, "valueOfSubcontractNotKnown": false, "allOrCertainSubcontractsWillBeAwarded": false, "shareOfContractWillBeSubcontracted": false, "validationState": 0 } ], "hilmaStatistics": { "energyEfficiencyConsidered": false, "innovationConsidered": false, "smeParticipationConsidered": false, "validationState": 0 }, "isPrivateSmallValueProcurement": false, "dateCreated": "2020-06-05T06:08:52.605369", "dateModified": "2020-06-08T07:00:05.390807" }