{
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"postalCode": "00052",
"town": "Vero",
"country": "FI"
},
"email": "[email protected]",
"contactPerson": "Laura Sui",
"mainUrl": "http:\/\/www.vero.fi",
"validationState": 2
},
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},
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"lotsSubmittedFor": 0,
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"lotCombinationPossible": false,
"validationState": 2
},
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{
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"nutsCodes": [
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],
"mainsiteplaceWorksDelivery": [],
"descrProcurement": [
"Verohallinto pyyt\u00e4\u00e4 tarjousta asiakastutkimuksista.\n\nVerohallinto hakee itselleen kumppania, joka tukee Verohallintoa asiakastutkimusten suunnittelussa, toteuttaa asiakastutkimukset sek\u00e4 analysoi ja raportoi tulokset. Verohallinto tavoittelee kumppanuudella jatkuvuutta tutkimusten tekemiseen ja tukea tutkimus- ja mittaustoiminnan tarkoituksenmukaiseen toteutukseen. Tavoitteena on my\u00f6s, ett\u00e4 Verohallinnolla on ajantasainen kuva erilaisten tutkimusmenetelmien tarjoamista hy\u00f6dyist\u00e4 ja niiden mahdollisuuksista tukea verotuksen kehitt\u00e4mist\u00e4 asiakasl\u00e4ht\u00f6iseksi. \n\nVerohallinto toteuttaa asiakastyytyv\u00e4isyyskyselyj\u00e4 my\u00f6s itse esim. mittaamalla asiakkaiden tyytyv\u00e4isyytt\u00e4 palveluihin reaaliaikaisesti palautetekstiviesteill\u00e4 sek\u00e4 toteuttamalla yksitt\u00e4isi\u00e4 kyselyj\u00e4 suoraan asiakkailleen. Asiakaspalvelutilanteiden laatua arvioidaan my\u00f6s sis\u00e4isesti. \n\nVerohallinto ei sitoudu tiettyihin tilausm\u00e4\u00e4rin vaan kuvatut m\u00e4\u00e4r\u00e4t ovat arvio asiakastutkimusten tilausm\u00e4\u00e4rist\u00e4.\n\nSopimus on m\u00e4\u00e4r\u00e4aikainen ajalla 1.8.2019-31.7.2023. Tutkimukset toteutetaan tietyin v\u00e4liajoin ennalta m\u00e4\u00e4ritellyn aikataulun mukaisesti. \n\nVerohallinto tulee valitsemaan kilpailutuksen perusteella yhden palveluntuottajan ja yhden varatoimittajan.\n\nHankittava palvelu on kuvattu tarkemmin Liitteess\u00e4 1 Hankinnan kohteen kuvaus.\n\n"
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
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},
"timeFrame": {
"type": 3,
"days": 0,
"months": 0,
"beginDate": "2019-08-01T00:00:00",
"endDate": "2023-07-31T00:00:00",
"canBeRenewed": false,
"renewalDescription": []
},
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"envisagedMaximumNumber": 0,
"objectiveCriteriaForChoosing": [],
"selected": 0
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"optionsAndVariants": {
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"partialOffersWillBeAccepted": false,
"options": true,
"optionsDescription": [
"Verohallinnolle voi ilmaantua muitakin tutkimustarpeita, jotka kuuluvat t\u00e4m\u00e4n sopimuksen piiriin. T\u00e4llaisia tutkimuksia voivat olla esimerkiksi laadulliset tutkimukset.\n\nVerohallinto varaa option hankkia Vero.fi -k\u00e4ytett\u00e4vyystutkimuksia ja S\u00e4hk\u00f6isen asiointipalvelun asiakastyytyv\u00e4isyystutkimuksia t\u00e4ll\u00e4 sopimuskaudella."
],
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
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},
"additionalInformation": [],
"awardContract": {
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"noAwardedContract": {
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"originalNoticeSentVia": 0
},
"awardedContract": {
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"total": 0
},
"disagreeContractorInformationToBePublished": false,
"contractors": [],
"initialEstimatedValueOfContract": {},
"finalTotalValue": {
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},
"likelyToBeSubcontracted": false,
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"notPublicFields": {
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"nonCommunityOrigin": false,
"awardedToTendererWithVariant": false,
"abnormallyLowTendersExcluded": false
}
}
},
"validationState": 2
}
],
"communicationInformation": {
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"procurementDocumentsUrl": "https:\/\/hanki.tarjouspalvelu.fi\/hanki",
"additionalInformation": 1,
"additionalInformationAddress": {
"validationState": 0
},
"otherAddressForProcurementDocuments": {
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},
"sendTendersOption": 1,
"electronicAddressToSendTenders": "https:\/\/hanki.tarjouspalvelu.fi\/hanki?id=233089&tpk=40d0afde-bd4e-4bfe-9ea2-4f753eb7b7c4",
"addressToSendTenders": {
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},
"electronicCommunicationRequiresSpecialTools": false,
"documentsEntirelyInHilma": false,
"specsAndAdditionalDocuments": 0,
"validationState": 2
},
"contactPerson": {
"name": "Laura Sui",
"email": "[email protected]"
},
"procurementObject": {
"shortDescription": [
"Hankinnan kohteena on erilaiset henkil\u00f6- ja yhteis\u00f6asiakkaille kohdistetut asiakastutkimukset. Nyt hankittavat tutkimukset ovat:\n\n1) Suomalainen veromy\u00f6nteisyys -asennetutkimus\n2) Yhteis\u00f6asiakkaiden tutkimus\n3) Henkil\u00f6asiakkaiden asiakastutkimus\n4) Tulorekisteri.fi -k\u00e4ytett\u00e4vyystutkimus\n5) Vero.fi -k\u00e4ytett\u00e4vyystutkimus (optio)\n6) S\u00e4hk\u00f6isen asiointipalvelun asiakastyytyv\u00e4isyystutkimus (optio)\n7) Muut asiakastutkimukset\n\n"
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"mainCpvCode": {
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"name": "Markkina- ja taloustutkimuspalvelut; mielipidetutkimukset ja tilastot",
"vocCodes": []
},
"totalValue": {
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},
"validationState": 2
},
"conditionsInformation": {
"professionalSuitabilityRequirements": [
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],
"economicCriteriaToParticipate": true,
"economicCriteriaDescription": [],
"economicRequiredStandards": [],
"technicalCriteriaToParticipate": true,
"technicalCriteriaDescription": [],
"technicalRequiredStandards": [],
"rulesForParticipation": [],
"restrictedToShelteredWorkshop": false,
"restrictedToShelteredProgram": false,
"reservedOrganisationServiceMission": false,
"depositsRequired": [],
"financingConditions": [],
"legalFormTaken": [],
"ciriteriaForTheSelectionOfParticipants": [],
"executionOfServiceIsReservedForProfession": false,
"referenceToRelevantLawRegulationOrProvision": [],
"participationIsReservedForProfession": false,
"contractPerformanceConditions": [],
"obligationToIndicateNamesAndProfessionalQualifications": false,
"validationState": 2
},
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"estimatedTimingForFurtherNoticePublish": [],
"electronicOrderingUsed": false,
"electronicInvoicingUsed": false,
"electronicPaymentUsed": false,
"additionalInformation": [],
"validationState": 2
},
"datePublished": "2019-05-15T16:45:05",
"state": 2,
"tedPublishState": 4,
"tedSubmissionId": "20190515-005126",
"tedPublishRequestSentDate": "2019-05-14T00:00:00",
"tedPublicationInfo": {
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"no_doc_ojs": "2019\/S 094-227423",
"publication_date": "2019-05-16T10:00:00",
"ted_links": {}
},
"tedValidationErrors": [],
"noticeOjsNumber": "2019\/S 094-227423",
"procedureInformation": {
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"acceleratedProcedure": false,
"justificationForAcceleratedProcedure": [],
"contestType": 0,
"frameworkAgreement": {
"includesFrameworkAgreement": false,
"includesConclusionOfFrameworkAgreement": false,
"frameworkAgreementType": 0,
"frameworkEnvisagedType": 0,
"includesDynamicPurchasingSystem": false,
"dynamicPurchasingSystemInvolvesAdditionalPurchasers": false,
"justificationForDurationOverFourYears": [],
"dynamicPurchasingSystemWasTerminated": false,
"estimatedTotalValue": {
"type": 0
},
"duration": {
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"canBeRenewed": false
}
},
"reductionRecourseToReduceNumberOfSolutions": false,
"reserveRightToAwardWithoutNegotiations": false,
"electronicAuctionWillBeUsed": false,
"procurementGovernedByGPA": false,
"disagreeCriteriaForEvaluationOfProjectsPublish": false,
"mainFeaturesAward": [],
"validationState": 2
},
"tenderingInformation": {
"tendersOrRequestsToParticipateDueDateTime": "2019-06-20T12:00:00",
"languages": [
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],
"tendersMustBeValidOption": 2,
"tendersMustBeValidForMonths": 6,
"tenderOpeningConditions": {
"openingDateAndTime": "2019-06-24T10:00:00",
"place": [
"Verohallinto"
],
"informationAboutAuthorisedPersons": [
"Tarjousten avaustilaisuus ei ole julkinen."
]
},
"estimatedExecutionTimeFrame": {
"type": 3,
"canBeRenewed": false
},
"validationState": 2
},
"attachments": [],
"hasAttachments": false,
"changes": [],
"isCorrigendum": false,
"isMigrated": true,
"isCancelled": false,
"cancelledReason": [],
"isLatest": true,
"language": "FI",
"proceduresForReview": {
"reviewBody": {
"officialName": "Markkinaoikeus",
"postalAddress": {
"streetAddress": "Radanrakentajantie 5",
"postalCode": "00520",
"town": "Helsinki",
"country": "FI"
},
"telephoneNumber": "+358 295643300",
"email": "[email protected]",
"mainUrl": "http:\/\/www.oikeus.fi\/markkinaoikeus",
"validationState": 0
},
"reviewProcedure": [],
"validationState": 2
},
"attachmentInformation": {
"description": [],
"links": [],
"validationState": 2
},
"contractAwardsDefence": [],
"annexes": {
"d1": {
"noTenders": false,
"procedureType": 0,
"suppliesManufacturedForResearch": false,
"providedByOnlyParticularOperator": false,
"reasonForNoCompetition": 0,
"extremeUrgency": false,
"additionalDeliveries": false,
"repetitionExisting": false,
"designContestAward": false,
"commodityMarket": false,
"advantageousTerms": false,
"advantageousPurchaseReason": 0
}
},
"isPrivateSmallValueProcurement": false,
"dateCreated": "2019-12-31T15:10:26.3847718",
"dateModified": "2020-01-08T23:04:16.5953656"
}