{
    "id": 139593,
    "procurementProjectId": 94654,
    "noticeNumber": "2023-139593",
    "reducedTimeLimitsForReceiptOfTenders": false,
    "corrigendumAdditionalInformation": [],
    "creatorSystem": "Cloudia Kilpailutus",
    "type": 9902,
    "project": {
        "id": 94654,
        "title": "Jamk - CRM Asiakashallintaj\u00e4rjestelm\u00e4n kehitt\u00e4misty\u00f6",
        "contractType": 2,
        "procurementCategory": 1,
        "jointProcurement": false,
        "procurementLaw": [],
        "centralPurchasing": false,
        "coPurchasers": [],
        "validationState": 0,
        "organisation": {
            "id": "3ad26604-6fdf-42af-2e49-08d78deb351a",
            "information": {
                "officialName": "Jyv\u00e4skyl\u00e4n Ammattikorkeakoulu Oy",
                "nationalRegistrationNumber": "1006550-2",
                "nutsCodes": [
                    "FI193"
                ],
                "postalAddress": {
                    "streetAddress": "Rajakatu 35",
                    "postalCode": "40200",
                    "town": "Jyv\u00e4skyl\u00e4",
                    "country": "FI"
                },
                "email": "[email protected]",
                "mainUrl": "http:\/\/www.jamk.fi",
                "validationState": 0
            },
            "contractingAuthorityType": 64,
            "otherContractingAuthorityType": "Korkeakoulu",
            "contractingType": 0,
            "mainActivity": 512,
            "mainActivityUtilities": 0,
            "validationState": 0,
            "dataSource": 0,
            "identifierMissing": false,
            "vhsStatus": 0
        },
        "state": 1,
        "defenceWorks": 0,
        "defenceSupplies": 0,
        "publish": 2,
        "agricultureWorks": 0,
        "isPrivate": false,
        "isConcluded": false,
        "tendering": 0
    },
    "lotsInfo": {
        "divisionLots": false,
        "lotsSubmittedFor": 0,
        "lotsSubmittedForQuantity": 0,
        "lotsMaxAwarded": false,
        "lotsMaxAwardedQuantity": 0,
        "lotCombinationPossible": false,
        "lotCombinationPossibleDescription": [],
        "validationState": 0
    },
    "objectDescriptions": [
        {
            "mainCpvCode": {
                "code": "72000000",
                "name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki",
                "vocCodes": []
            },
            "quantityOrScope": [],
            "additionalCpvCodes": [],
            "nutsCodes": [
                "FI193"
            ],
            "mainsiteplaceWorksDelivery": [],
            "descrProcurement": [
                "Jyv\u00e4skyl\u00e4n ammattikorkeakoulu (Jamk) kilpailuttaa teknist\u00e4 kumppania, kolmeksi vuodeksi (2024\u20132026) ja yhdeksi optiovuodeksi (2027,  option k\u00e4ytt\u00f6\u00f6notosta p\u00e4\u00e4tet\u00e4\u00e4n erikseen). Kumppanin kanssa toteutetaan asiakashallintaj\u00e4rjestelm\u00e4\u00e4n, Microsoft Dynamics 365:een (MSD365), liittyv\u00e4t kehitysprojektit. ",
                "Aluksi kumppanin kanssa suunnitellaan yhteisty\u00f6ss\u00e4 kehitt\u00e4misprojektit, joista ensimm\u00e4isen\u00e4 on markkinointiautomaatioj\u00e4rjestelm\u00e4n vaihtaminen ClickDimensionista Microsoft Dynamics Marketingiin, tai vastaavaan, maaliskuun 2024 loppuun menness\u00e4. Samassa yhteydess\u00e4 otetaan k\u00e4ytt\u00f6\u00f6n tapahtumahallinta osana markkinointiautomaatiota ja asiakashallintaa. Edell\u00e4 mainitun j\u00e4lkeen yhteisty\u00f6t\u00e4 jatketaan yhdess\u00e4 sovittavalla tavalla.",
                "",
                "Jamkin asiakashallintaj\u00e4rjestelm\u00e4n kehitt\u00e4misty\u00f6n tueksi kilpailutettavan teknisen kumppanin hankinnan tavoitteena on kehitt\u00e4\u00e4 edelleen asiakasl\u00e4ht\u00f6isen datan systemaattista ja tehokasta sek\u00e4 k\u00e4ytt\u00e4j\u00e4yst\u00e4v\u00e4llist\u00e4 k\u00e4ytt\u00f6\u00e4 palveluliiketoiminnassa, markkinoinnissa, tapahtumahallinnassa ja TKI-ty\u00f6ss\u00e4 sek\u00e4 luoda pelis\u00e4\u00e4nn\u00f6t asiakastiedon yhteiselle hy\u00f6dynt\u00e4miselle. ",
                " ",
                "Microsoft Dynamics 365:t\u00e4 (MSD365) on k\u00e4ytt\u00f6\u00f6noton j\u00e4lkeen (2014) kehitetty v\u00e4h\u00e4n j\u00e4rjestelm\u00e4tasolla. Integraatioita Jamkin muihin j\u00e4rjestelmiin ei ole tehty, joten MSD365:n k\u00e4ytt\u00f6 on j\u00e4\u00e4nyt osin irralliseksi. Lis\u00e4ksi nykyiseen MSD365:ss\u00e4 kiinni olevaan markkinointiautomaatioj\u00e4rjestelm\u00e4\u00e4n haetaan tehoja sek\u00e4 kustannuss\u00e4\u00e4st\u00f6\u00e4. Teknisen kumppanin asiantuntemuksen avulla valittavilla automaatioilla, integraatioilla ja prosesseilla suunnataan resursseja tehokkaammin, tuetaan p\u00e4\u00e4t\u00f6ksenteon prosesseja kattavalla ja ajantasaisella raportoinnilla sek\u00e4 varmistetaan tietosuojavaatimusten t\u00e4yttyminen. ",
                "",
                "Jatkossa tapahtumienhallinta ja tutkimus-, kehitys- ja innovaatiotoiminnan (TKI) asiakastiedot tulee sis\u00e4llytt\u00e4\u00e4 osaksi MSD 365:ss\u00e4 olevaa asiakasdataa ja siten saada ne osaksi systemaattista asiakaspalvelua ja sis\u00e4isi\u00e4 prosesseja. Kehitt\u00e4misty\u00f6n aikana selvitet\u00e4\u00e4n yhdess\u00e4 valittavan kumppanin kanssa asiakastietojen automaattisen p\u00e4ivityksen mahdollisuutta, jotta tietojen ajantasaisuus varmistuu. Kumppanilta edellytet\u00e4\u00e4n kehitt\u00e4v\u00e4\u00e4 otetta, yhteisty\u00f6kyky\u00e4 sek\u00e4 referenssej\u00e4 Microsoft Dynamics 365-osaajana.   ",
                "",
                ""
            ],
            "disagreeAwardCriteriaToBePublished": false,
            "awardCriteria": {
                "criterionTypes": 8,
                "qualityCriteria": [],
                "costCriteria": [],
                "priceCriterion": {},
                "criterion": [],
                "criteriaStatedInProcurementDocuments": false
            },
            "estimatedValue": {
                "type": 0
            },
            "timeFrame": {
                "type": 2,
                "months": 48,
                "canBeRenewed": false
            },
            "candidateNumberRestrictions": {
                "envisagedNumber": 0,
                "envisagedMinimumNumber": 0,
                "envisagedMaximumNumber": 0,
                "selected": 0
            },
            "optionsAndVariants": {
                "variantsWillBeAccepted": false,
                "partialOffersWillBeAccepted": false,
                "options": true,
                "optionsDescription": [
                    "Optiokausi 1.1.-31.12.2027",
                    "Option k\u00e4ytt\u00f6\u00f6notosta p\u00e4\u00e4tet\u00e4\u00e4n erikseen."
                ],
                "optionType": 0
            },
            "tendersMustBePresentedAsElectronicCatalogs": false,
            "euFunds": {
                "procurementRelatedToEuProgram": false
            },
            "additionalInformation": [],
            "awardContract": {
                "contractAwarded": 0,
                "awardedContracts": []
            },
            "validationState": 0
        }
    ],
    "communicationInformation": {
        "procurementDocumentsAvailable": 1,
        "procurementDocumentsUrl": "https:\/\/tarjouspalvelu.fi\/jyvaskylanamk?id=481510&tpk=00e55b8d-b484-457d-8477-d22a4c5d1e75",
        "additionalInformation": 1,
        "additionalInformationAddress": {
            "officialName": "Jyv\u00e4skyl\u00e4n Ammattikorkeakoulu Oy",
            "nationalRegistrationNumber": "1006550-2",
            "nutsCodes": [
                "FI193"
            ],
            "postalAddress": {
                "streetAddress": "Rajakatu 35",
                "postalCode": "40200",
                "town": "Jyv\u00e4skyl\u00e4",
                "country": "FI"
            },
            "email": "[email protected]",
            "mainUrl": "http:\/\/www.jamk.fi",
            "validationState": 0
        },
        "otherAddressForProcurementDocuments": {
            "nutsCodes": [],
            "postalAddress": {},
            "validationState": 0
        },
        "sendTendersOption": 1,
        "electronicAddressToSendTenders": "https:\/\/tarjouspalvelu.fi\/jyvaskylanamk?id=481510&tpk=00e55b8d-b484-457d-8477-d22a4c5d1e75",
        "addressToSendTenders": {
            "nutsCodes": [],
            "postalAddress": {},
            "validationState": 0
        },
        "electronicCommunicationRequiresSpecialTools": false,
        "documentsEntirelyInHilma": false,
        "specsAndAdditionalDocuments": 0,
        "validationState": 0
    },
    "contactPerson": {
        "email": "[email protected]"
    },
    "procurementObject": {
        "shortDescription": [
            "Jyv\u00e4skyl\u00e4n ammattikorkeakoulu (Jamk) kilpailuttaa teknist\u00e4 kumppania, kolmeksi vuodeksi (2024\u20132026) ja yhdeksi optiovuodeksi (2027, option k\u00e4ytt\u00f6\u00f6notosta p\u00e4\u00e4tet\u00e4\u00e4n erikseen). Kumppanin kanssa toteutetaan asiakashallintaj\u00e4rjestelm\u00e4\u00e4n, Microsoft Dynamics 365:een (MSD365), liittyv\u00e4t kehitysprojektit erillisen my\u00f6hemmin teht\u00e4v\u00e4n suunnitelman mukaan. Ensivaiheessa projektoidaan markkinointiautomaation ja tapahtumahallinnan k\u00e4ytt\u00f6\u00f6notto.",
            "",
            "Kilpailutuksella perustetaan yhden toimittajan puitej\u00e4rjestely.",
            "",
            "Hankintayksikk\u00f6 ei sitoudu mihink\u00e4\u00e4n v\u00e4himm\u00e4istilausm\u00e4\u00e4riin eik\u00e4 sopimus sis\u00e4ll\u00e4 m\u00e4\u00e4r\u00e4ostovelvoitteita.",
            ""
        ],
        "estimatedValueCalculationMethod": [],
        "mainCpvCode": {
            "code": "72000000",
            "name": "Tietotekniset palvelut: neuvonta, ohjelmistojen kehitt\u00e4minen, Internet ja tuki",
            "vocCodes": []
        },
        "defence": {
            "nutsCodes": [],
            "frameworkAgreement": {
                "includesFrameworkAgreement": false,
                "includesConclusionOfFrameworkAgreement": false,
                "frameworkAgreementType": 0,
                "frameworkEnvisagedType": 0,
                "includesDynamicPurchasingSystem": false,
                "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false,
                "dynamicPurchasingSystemWasTerminated": false,
                "estimatedTotalValue": {
                    "type": 0
                },
                "duration": {
                    "type": 0,
                    "canBeRenewed": false
                }
            },
            "subcontract": {
                "tendererHasToIndicateShare": false,
                "tendererHasToIndicateChange": false,
                "caMayOblige": false,
                "successfulTenderer": false,
                "successfulTendererToSpecify": false
            },
            "optionsAndVariants": {
                "variantsWillBeAccepted": false,
                "partialOffersWillBeAccepted": false,
                "options": false,
                "optionType": 0
            },
            "totalQuantityOrScope": {
                "type": 0
            },
            "renewals": {
                "canBeRenewed": false
            },
            "timeFrame": {
                "type": 0,
                "canBeRenewed": false
            }
        },
        "validationState": 0
    },
    "conditionsInformation": {
        "professionalSuitabilityRequirements": [],
        "economicCriteriaToParticipate": false,
        "economicCriteriaDescription": [],
        "economicRequiredStandards": [],
        "technicalCriteriaToParticipate": false,
        "technicalCriteriaDescription": [],
        "technicalRequiredStandards": [],
        "rulesForParticipation": [],
        "restrictedToShelteredWorkshop": false,
        "restrictedToShelteredProgram": false,
        "reservedOrganisationServiceMission": false,
        "depositsRequired": [],
        "financingConditions": [],
        "legalFormTaken": [],
        "qualificationSystemConditions": [],
        "ciriteriaForTheSelectionOfParticipants": [],
        "executionOfServiceIsReservedForProfession": false,
        "referenceToRelevantLawRegulationOrProvision": [],
        "participationIsReservedForProfession": false,
        "indicateProfession": [],
        "contractPerformanceConditions": [],
        "obligationToIndicateNamesAndProfessionalQualifications": false,
        "validationState": 0
    },
    "conditionsInformationDefence": {
        "depositsRequired": [],
        "financingConditions": [],
        "legalFormTaken": [],
        "otherParticularConditions": [],
        "personalSituationOfEconomicOperators": [],
        "personalSituationOfSubcontractors": [],
        "economicCriteriaOfEconomicOperators": [],
        "economicCriteriaOfEconomicOperatorsMinimum": [],
        "economicCriteriaOfSubcontractors": [],
        "economicCriteriaOfSubcontractorsMinimum": [],
        "technicalCriteriaOfEconomicOperators": [],
        "technicalCriteriaOfEconomicOperatorsMinimum": [],
        "technicalCriteriaOfSubcontractors": [],
        "technicalCriteriaOfSubcontractorsMinimum": [],
        "restrictedToShelteredWorkshops": false,
        "restrictedToShelteredProgrammes": false,
        "restrictedToParticularProfession": false,
        "restrictedToParticularProfessionLaw": [],
        "staffResponsibleForExecution": false,
        "validationState": 0
    },
    "conditionsInformationNational": {
        "participantSuitabilityCriteria": [],
        "requiredCertifications": [],
        "additionalInformation": [],
        "validationState": 0,
        "reservedForShelteredWorkshopOrProgram": false
    },
    "complementaryInformation": {
        "isRecurringProcurement": false,
        "estimatedTimingForFurtherNoticePublish": [],
        "electronicOrderingUsed": false,
        "electronicInvoicingUsed": true,
        "electronicPaymentUsed": false,
        "additionalInformation": [],
        "validationState": 0
    },
    "datePublished": "2023-11-16T14:12:32.4039003",
    "state": 2,
    "tedPublishState": 0,
    "tedValidationErrors": [],
    "procedureInformation": {
        "procedureType": 1,
        "acceleratedProcedure": false,
        "justificationForAcceleratedProcedure": [],
        "contestType": 0,
        "frameworkAgreement": {
            "includesFrameworkAgreement": true,
            "includesConclusionOfFrameworkAgreement": false,
            "frameworkAgreementType": 1,
            "frameworkEnvisagedType": 0,
            "includesDynamicPurchasingSystem": false,
            "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false,
            "dynamicPurchasingSystemWasTerminated": false,
            "estimatedTotalValue": {
                "type": 0
            },
            "duration": {
                "type": 0,
                "canBeRenewed": false
            }
        },
        "reductionRecourseToReduceNumberOfSolutions": false,
        "reserveRightToAwardWithoutNegotiations": false,
        "electronicAuctionWillBeUsed": false,
        "additionalInformationAboutElectronicAuction": [],
        "namesOfParticipantsAlreadySelected": [],
        "procurementGovernedByGPA": false,
        "criteriaForEvaluationOfProjects": [],
        "disagreeCriteriaForEvaluationOfProjectsPublish": false,
        "mainFeaturesAward": [],
        "national": {
            "transparencyType": 0,
            "limitedNumberOfParticipants": false,
            "numberOfParticipants": 0
        },
        "validationState": 0
    },
    "tenderingInformation": {
        "tendersOrRequestsToParticipateDueDateTime": "2023-12-04T12:00:00",
        "languages": [
            "FI"
        ],
        "tendersMustBeValidOption": 1,
        "tendersMustBeValidUntil": "2024-03-31T00:00:00",
        "tenderOpeningConditions": {
            "openingDateAndTime": "2023-12-04T12:15:00",
            "place": [
                "Jyv\u00e4skyl\u00e4\/teams",
                "Avaustilaisuus ei ole julkinen.",
                ""
            ]
        },
        "defence": {
            "previousPublicationExists": false,
            "hasPreviousContractNoticeOjsNumber": false,
            "hasPreviousExAnteOjsNumber": false,
            "payableDocuments": false,
            "languageType": 0,
            "languages": [],
            "otherLanguage": false
        },
        "estimatedExecutionTimeFrame": {
            "type": 0,
            "canBeRenewed": false
        },
        "validationState": 0
    },
    "rewardsAndJury": {
        "prizeAwarded": false,
        "numberAndValueOfPrizes": [],
        "detailsOfPayments": [],
        "serviceContractAwardedToWinner": false,
        "decisionOfTheJuryIsBinding": false,
        "namesOfSelectedMembersOfJury": [],
        "validationState": 0
    },
    "resultsOfContest": {
        "contestWasTerminated": false,
        "noPrizeType": 0,
        "originalNoticeSentVia": 0,
        "participantsContemplated": 0,
        "participantsSme": 0,
        "participantsForeign": 0,
        "disagreeParticipantCountPublish": false,
        "winners": [],
        "disagreeWinnersPublish": false,
        "disagreeValuePublish": false,
        "validationState": 0
    },
    "attachments": [],
    "hasAttachments": false,
    "changes": [],
    "isCorrigendum": false,
    "isMigrated": false,
    "isCancelled": false,
    "isContractAwardCancellationNotice": false,
    "cancelledReason": [],
    "isLatest": true,
    "language": "FI",
    "proceduresForReview": {
        "reviewBody": {
            "officialName": "Markkinaoikeus",
            "nutsCodes": [],
            "postalAddress": {
                "streetAddress": "Radanrakentajantie 5",
                "postalCode": "00520",
                "town": "Helsinki",
                "country": "FI"
            },
            "telephoneNumber": "+358 295643300",
            "email": "[email protected]",
            "mainUrl": "http:\/\/www.oikeus.fi\/markkinaoikeus",
            "validationState": 0
        },
        "reviewProcedure": [],
        "validationState": 0
    },
    "attachmentInformation": {
        "description": [],
        "links": [],
        "validationState": 0
    },
    "rtpAttachmentInformation": {
        "description": [],
        "links": [],
        "validationState": 0
    },
    "pcftAttachmentInformation": {
        "description": [],
        "links": [],
        "validationState": 0
    },
    "modifications": {
        "additionalCpvCodes": [],
        "nutsCodes": [],
        "mainsiteplaceWorksDelivery": [],
        "descrProcurement": [],
        "timeFrame": {
            "type": 0,
            "canBeRenewed": false
        },
        "justificationForDurationOverFourYears": [],
        "justificationForDurationOverEightYears": [],
        "totalValue": {},
        "awardedToGroupOfEconomicOperators": false,
        "contractors": [],
        "description": [],
        "reason": 0,
        "reasonDescriptionEconomic": [],
        "reasonDescriptionCircumstances": [],
        "increaseBeforeModifications": {},
        "increaseAfterModifications": {},
        "validationState": 0
    },
    "contractAwardsDefence": [
        {
            "numberOfTenders": {
                "disagreeTenderInformationToBePublished": false,
                "total": 0
            },
            "contractor": {
                "nutsCodes": [],
                "postalAddress": {},
                "isSmallMediumEnterprise": false,
                "validationState": 0
            },
            "estimatedValue": {},
            "contractValueType": 0,
            "finalTotalValue": {},
            "lowestOffer": {},
            "highestOffer": {},
            "annualOrMonthlyValue": {
                "type": 0,
                "canBeRenewed": false
            },
            "likelyToBeSubcontracted": false,
            "valueOfSubcontract": {},
            "valueOfSubcontractNotKnown": false,
            "subcontractingDescription": [],
            "allOrCertainSubcontractsWillBeAwarded": false,
            "shareOfContractWillBeSubcontracted": false,
            "validationState": 0
        }
    ],
    "hilmaStatistics": {
        "energyEfficiencyConsidered": false,
        "lowCarbon": false,
        "circularEconomy": false,
        "biodiversity": false,
        "sustainableFoodProduction": false,
        "justWorkingConditions": false,
        "employmentCondition": false,
        "codeOfConduct": false,
        "innovationConsidered": false,
        "solutionNewToBuyer": false,
        "solutionNewToMarketOrIndustry": false,
        "smeParticipationConsidered": false,
        "validationState": 0
    },
    "isPrivateSmallValueProcurement": false,
    "espdRequestReferences": [],
    "hilmaSubmissionDate": "2023-11-16T14:12:32.3947426",
    "dateCreated": "2023-11-16T14:12:32.3633867",
    "dateModified": "2023-11-16T14:12:32.4061393"
}