{
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"corrigendumAdditionalInformation": [],
"creatorSystem": "Cloudia Kilpailutus",
"type": 300,
"legalBasis": "32014L0024",
"project": {
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"title": "Asiakasl\u00e4ht\u00f6isen kehitt\u00e4misen asiantuntijapalvelut",
"contractType": 2,
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"procurementLaw": [],
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],
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"country": "FI"
},
"email": "[email protected]",
"mainUrl": "https:\/\/www.tampere.fi\/",
"validationState": 0
},
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},
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{
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{
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{
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"Palvelumuotoilulla tarkoitetaan asiantuntijapalvelua, joka t\u00e4ht\u00e4\u00e4 palvelujen, toiminnan, tilojen, asuinymp\u00e4rist\u00f6jen tai palvelukokonaisuuksien strategiseen suunnitteluun tai digitaalisten ratkaisujen kehitt\u00e4miseen asiakasl\u00e4ht\u00f6isesti ja muotoilun prosessia ja menetelmi\u00e4 hy\u00f6dynt\u00e4en. Palvelumuotoilu on strukturoitu prosessi asiakas-, ty\u00f6ntekij\u00e4kokemuksen tai uusien konseptien kehitt\u00e4miseen. ",
"",
"Osa-alue on kuvattu tarkemmin liitteen 1 Palvelukuvaus luvussa 3.1."
],
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{
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"weighting": "35"
}
],
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},
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"total": 41,
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{
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"electronic": 41
},
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"electronic": 41
},
"disagreeContractorInformationToBePublished": false,
"contractors": [
{
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},
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},
{
"officialName": "Tmi Elise Maria",
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"postalAddress": {
"town": "Helsinki",
"country": "FI"
},
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{
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"country": "FI"
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]
},
"validationState": 0
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{
"title": "K\u00e4ytt\u00f6kokemuksen asiantuntijapalvelut",
"lotNumber": "2",
"mainCpvCode": {},
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"additionalCpvCodes": [
{
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"name": "Kehitystoiminnan konsulttipalvelut",
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{
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"name": "Yritysten ja johdon konsulttipalvelut",
"vocCodes": []
},
{
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"name": "Muotoilun\/suunnittelun palvelut",
"vocCodes": []
}
],
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},
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"descrProcurement": [
"K\u00e4ytt\u00f6kokemuksella tarkoitetaan k\u00e4ytt\u00e4j\u00e4lle tuotteen k\u00e4yt\u00f6st\u00e4 syntyvien tunteiden ja ajatusten kokonaisuutta, johon vaikuttavat muun muassa tuotteen ulkoasu, ominaisuudet, toimintamallit, sis\u00e4lt\u00f6 ja k\u00e4ytt\u00f6ymp\u00e4rist\u00f6. K\u00e4ytt\u00f6kokemussuunnittelulla tarkoitetaan tuotteen k\u00e4ytt\u00e4j\u00e4lle n\u00e4kyvien osien suunnittelua niin ett\u00e4 ne tuottavat tavoitellun k\u00e4ytt\u00f6kokemuksen. K\u00e4ytt\u00f6kokemussuunnitteluun voi sis\u00e4lty\u00e4 k\u00e4ytt\u00e4j\u00e4tutkimusten toteuttamista sek\u00e4 k\u00e4ytt\u00f6kokemuksen arviointia niin heuristisen asiantuntija-arvioinnin kuin k\u00e4ytt\u00e4jill\u00e4 testaamisenkin kautta.",
"",
"Osa-alue on kuvattu tarkemmin liitteen 1 Palvelukuvaus luvussa 3.2."
],
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"weighting": "35"
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{
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"weighting": "35"
}
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"total": 41,
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"electronic": 41
},
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"contractors": [
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"nationalRegistrationNumber": "0357502-9",
"nutsCodes": [
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"country": "FI"
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}
],
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"currency": "EUR"
},
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},
{
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"numberOfTenders": {
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"total": 41,
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"electronic": 41
},
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"contractors": [
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"nationalRegistrationNumber": "FI16235074",
"nutsCodes": [
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},
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{
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},
{
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},
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}
},
{
"conclusionDate": "2023-02-01T00:00:00",
"contractTitle": "K\u00e4ytt\u00f6kokemuksen asiantuntijapalvelut",
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},
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],
"communicationInformation": {
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"nationalRegistrationNumber": "0211675-2",
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],
"postalAddress": {
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"country": "FI"
},
"email": "[email protected]",
"mainUrl": "https:\/\/www.tampere.fi\/",
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"electronicCommunicationRequiresSpecialTools": false,
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"contactPerson": {
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"procurementObject": {
"shortDescription": [
"Tampereen kaupunki perustaa asiakasl\u00e4ht\u00f6isen kehitt\u00e4misen palveluille puitej\u00e4rjestelyn. Asiakasl\u00e4ht\u00f6isen kehitt\u00e4misen asiantuntijapalveluille on Tampereen kaupungilla laaja tarve moninaisissa kehitt\u00e4misprojekteissa. Puitej\u00e4rjestelyn arvioitu arvo on 600 000 euroa vuodessa.Puitej\u00e4rjestely\u00e4 tulevat k\u00e4ytt\u00e4m\u00e4\u00e4n l\u00e4hes kaikki kaupungin yksik\u00f6t.",
"",
"Puitej\u00e4rjestely on jaettu kahteen osa-alueeseen:",
"",
"- Osa-alue 1: Palvelumuotoilun asiantuntijapalvelut ",
"- Osa-alue 2: K\u00e4ytt\u00f6kokemuksen asiantuntijapalvelut",
"",
"Puitesopimustoimittajia valitaan viisi per osa-alue. Tarjoukset voivat koskea jompaa kumpaa tai molempia osa-alueista.",
"",
"Palvelumuotoilulla tarkoitetaan asiantuntijapalvelua, joka t\u00e4ht\u00e4\u00e4 palvelujen, toiminnan, prosessien, tilojen, asuinymp\u00e4rist\u00f6jen tai palvelukokonaisuuksien strategiseen suunnitteluun tai digitaalisten ratkaisujen kehitt\u00e4miseen asiakasl\u00e4ht\u00f6isesti ja muotoilun prosessia ja menetelmi\u00e4 hy\u00f6dynt\u00e4en.",
"",
"Mahdollisia esimerkkitoimeksiantoja palvelumuotoilun asiantuntijapalveluiden osalta:",
"",
"- Asiakasymm\u00e4rryksen ker\u00e4\u00e4minen palvelun kehitt\u00e4misen pohjaksi",
"- Olemassa olevan palvelukokonaisuuden palvelupolkujen kuvaaminen",
"- Uuden palveluidean prototypointi ja testaaminen asiakkailla",
"",
"K\u00e4ytt\u00f6kokemussuunnittelulla tarkoitetaan tuotteen k\u00e4ytt\u00e4j\u00e4lle n\u00e4kyvien osien suunnittelua niin ett\u00e4 ne tuottavat tavoitellun k\u00e4ytt\u00f6kokemuksen (sek\u00e4 UX- ett\u00e4 UI-suunnittelu). T\u00e4ss\u00e4 hankinnassa kohteena on ainoastaan digitaalisten tuotteiden k\u00e4ytt\u00f6kokemuksen suunnittelu, kehitt\u00e4minen ja arviointi.",
"",
"Mahdollisia esimerkkitoimeksiantoja k\u00e4ytt\u00f6kokemuksen asiantuntijapalveluiden osalta:",
"",
"- K\u00e4ytt\u00f6kokemussuunnittelu osana uuden tuotteen kehitt\u00e4mist\u00e4",
"- K\u00e4ytt\u00f6kokemuksen arviointi osana tietoj\u00e4rjestelm\u00e4hankintaa",
"- Olemassa olevan j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6kokemuksen kehitt\u00e4minen",
"",
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