{
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"",
""
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},
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"shortDescription": [
"Mets\u00e4hallitus pyyt\u00e4\u00e4 tarjoustanne asiakasyhteis\u00f6n saas ratkaisusta.",
"",
"Asiakasyhteis\u00f6 hankitaan Software as a Service -mallilla (SaaS), sis\u00e4lt\u00e4en j\u00e4rjestelm\u00e4n ja sen k\u00e4ytt\u00f6ymp\u00e4rist\u00f6n, koulutuspalvelut, k\u00e4ytt\u00f6-, tuki sek\u00e4 yll\u00e4pitopalvelut. J\u00e4rjestelm\u00e4n tulee olla valmis sovellus, joka mahdollistaa asiakasyhteis\u00f6n hallinnoimisen. Toimittajalla on kokonaisvastuu SaaS-palvelun toteuttamisesta. ",
"",
"Asiakasyhteis\u00f6 (asiakasraati, kehitt\u00e4j\u00e4foorumi) on v\u00e4line ker\u00e4t\u00e4 asiakasymm\u00e4rryst\u00e4 systemaattisesti ja se mahdollistaa yhteiskehitt\u00e4misen asiakkaiden ja kumppanien kanssa. Asiakasyhteis\u00f6\u00e4 tullaan k\u00e4ytt\u00e4m\u00e4\u00e4n erilaisissa kehityshankkeissa ja projekteissa tukemaan asiakkaiden \u00e4\u00e4nen kuulumista palveluiden ja toiminnan kehitt\u00e4misess\u00e4. Esimerkkej\u00e4 t\u00e4llaisista projekteissa Luontopalveluissa ja Er\u00e4palveluissa ovat esim. luontoon-sovelluksen kehitt\u00e4minen, asiakaspalvelukonseptin laatiminen, er\u00e4luvat-verkkopalvelun uudistaminen sek\u00e4 vastuullisen retkeilyn edist\u00e4minen. ",
"",
"Yhteis\u00f6lle nimet\u00e4\u00e4n p\u00e4\u00e4k\u00e4ytt\u00e4j\u00e4t, jotka toimivat avainhenkil\u00f6in\u00e4 yhteis\u00f6n hallinnoimisessa ja k\u00e4ytt\u00e4misess\u00e4. Yksi tai useampi p\u00e4\u00e4k\u00e4ytt\u00e4jist\u00e4 tulee olemaan Mets\u00e4hallituksen ICT-puitesopimuksen palvelumuotoilun toimittajakumppanin edustama asiantuntija. Lis\u00e4ksi yhteis\u00f6\u00f6n kutsuttaan projektikohtaisesti Mets\u00e4hallituksen asiantuntijoita moderaattoreiksi, jotka p\u00e4\u00e4sev\u00e4t keskustelemaan heid\u00e4n projektiaan koskevista asioista yhteis\u00f6ss\u00e4 asiakkaiden kanssa ja seuraamaan yhteis\u00f6n toimintaa. ",
"",
"Projektien l\u00e4piviemiseen asiakasyhteis\u00f6ss\u00e4 luodaan kevyt sis\u00e4inen malli, jonka avulla yhteis\u00f6n tutkimusaiheet priorisoidaan ja toteutetaan. ",
"",
"Hankinta alittaa ennakoidulta arvoltaan EU-kynnysarvon."
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}
},
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"kaiken yhteydenpidon tilaajan kanssa. Ryhmittym\u00e4n\u00e4 tarjoaminen edellytt\u00e4\u00e4 ryhmittym\u00e4\u00e4n kuuluvien j\u00e4senten yhteisvastuullista sitoutumista sopimuksen",
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"",
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"",
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],
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"informationAboutAuthorisedPersons": [
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