{ "id": 105856, "procurementProjectId": 73782, "noticeNumber": "2022-105856", "reducedTimeLimitsForReceiptOfTenders": false, "corrigendumAdditionalInformation": [], "creatorSystem": "Cloudia Kilpailutus", "type": 2100, "legalBasis": "32014L0024", "project": { "id": 73782, "title": "Suun terveydenhuollon asiakaspalvelukeskuksen henkil\u00f6kunnan hankinta palveluhankintana", "contractType": 2, "procurementCategory": 1, "referenceNumber": "HEL 2022-004596", "jointProcurement": false, "procurementLaw": [], "centralPurchasing": false, "coPurchasers": [], "validationState": 0, "organisation": { "id": "3b5951a7-ff96-4260-2c88-08d78deb351a", "information": { "officialName": "Helsingin kaupungin sosiaali- ja terveystoimiala", "nationalRegistrationNumber": "0201256-6", "nutsCodes": [ "FI1B1" ], "postalAddress": { "streetAddress": "Toinen linja 4 A", "postalCode": "00530", "town": "Helsinki", "country": "FI" }, "email": "[email protected]", "mainUrl": "http:\/\/www.hel.fi", "validationState": 0 }, "contractingAuthorityType": 8, "contractingType": 0, "mainActivity": 32, "mainActivityUtilities": 0, "validationState": 0, "dataSource": 0, "identifierMissing": false, "vhsStatus": 0 }, "state": 1, "defenceWorks": 0, "defenceSupplies": 0, "publish": 1, "agricultureWorks": 0, "isPrivate": false, "isConcluded": false, "tendering": 0 }, "lotsInfo": { "divisionLots": false, "lotsSubmittedFor": 0, "lotsSubmittedForQuantity": 0, "lotsMaxAwarded": false, "lotsMaxAwardedQuantity": 0, "lotCombinationPossible": false, "lotCombinationPossibleDescription": [], "validationState": 0 }, "objectDescriptions": [ { "mainCpvCode": { "code": "85131000", "name": "Hammashoitopalvelut", "vocCodes": [] }, "quantityOrScope": [], "additionalCpvCodes": [ { "code": "85130000", "name": "Hammashoitopalvelut ja niihin liittyv\u00e4t palvelut", "vocCodes": [] } ], "vehicles": { "containsVehiclesInCertainCategories": false, "containsOtherThanExcludedVehicles": false, "lightPersonalAndCommercialVehicles": { "numberOfCleanVehicles": 0, "totalNumberOfVehicles": 0 }, "trucksAboveThreeAndHalfTons": { "numberOfCleanVehicles": 0, "totalNumberOfVehicles": 0 }, "busesWithNotAllPassengersSeated": { "numberOfCleanVehicles": 0, "totalNumberOfVehicles": 0 } }, "nutsCodes": [ "FI1B1" ], "mainsiteplaceWorksDelivery": [ "Helsinki." ], "descrProcurement": [ " Asiakaspalvelukeskuksen henkil\u00f6kunnan hankinta. Ks. tarkemmin tarjouspyynn\u00f6n kohta II.1.4 sek\u00e4 liitteen\u00e4 (liite 1) oleva palvelukuvaus. ", "", "Palvelu on arvonlis\u00e4verotonta terveyspalvelujen tuottamista.", "", "Nyt kilpailutettavalla palveluhankinnalla on tarkoitus t\u00e4ydent\u00e4\u00e4 asiakaspalvelukeskuksen omia henkilost\u00f6resursseja, jotta asiakkaiden yhteydenottoihin pystyt\u00e4\u00e4n vastaamaan saman p\u00e4iv\u00e4n aikana ja potilasturvallisuus ei vaarannu. Kaikkiin takaisinsoittoj\u00e4rjestelm\u00e4\u00e4n j\u00e4tettyihin soittopyynt\u00f6ihin tulee vastata mahdollisimman pian, terveyskeskuksen aukioloaikana samana p\u00e4iv\u00e4n\u00e4 (Terveydenhuoltolaki 1326\/2010 51\u00a7). ", "", "" ], "disagreeAwardCriteriaToBePublished": false, "awardCriteria": { "criterionTypes": 8, "qualityCriteria": [], "costCriteria": [], "priceCriterion": {}, "criterion": [], "criteriaStatedInProcurementDocuments": false }, "estimatedValue": { "type": 1, "value": 3900000, "currency": "EUR" }, "timeFrame": { "type": 2, "months": 14, "canBeRenewed": false }, "candidateNumberRestrictions": { "envisagedNumber": 0, "envisagedMinimumNumber": 0, "envisagedMaximumNumber": 0, "selected": 0 }, "optionsAndVariants": { "variantsWillBeAccepted": false, "partialOffersWillBeAccepted": false, "options": false, "optionType": 0 }, "tendersMustBePresentedAsElectronicCatalogs": false, "euFunds": { "procurementRelatedToEuProgram": false }, "additionalInformation": [ "Perussopimuskausi on pituudeltaan 13-14 kuukautta. Hankintaan sis\u00e4ltyy mahdollisuus yhteen, enint\u00e4\u00e4n 34-35 kuukauden pituiseen optiokauteen. Ks. palvelukuvaus (liite 1) ja sopimusluonnos (liite 2). Perussopimuskausi p\u00e4\u00e4ttyy 31.1.2024 riippumatta siit\u00e4, milloin se on alkanut." ], "awardContract": { "contractAwarded": 0, "noAwardedContract": { "failureReason": 0, "originalNoticeSentVia": 0 }, "awardedContracts": [] }, "validationState": 0 } ], "communicationInformation": { "procurementDocumentsAvailable": 1, "procurementDocumentsUrl": "https:\/\/tarjouspalvelu.fi\/helsinki?id=394450&tpk=573ac19e-dc8f-4c26-ad93-e210d4757272", "additionalInformation": 1, "additionalInformationAddress": { "officialName": "Helsingin kaupungin sosiaali- ja terveystoimiala", "nationalRegistrationNumber": "0201256-6", "nutsCodes": [ "FI1B1" ], "postalAddress": { "streetAddress": "Toinen linja 4 A", "postalCode": "00530", "town": "Helsinki", "country": "FI" }, "email": "[email protected]", "mainUrl": "http:\/\/www.hel.fi", "validationState": 0 }, "otherAddressForProcurementDocuments": { "nutsCodes": [], "postalAddress": {}, "validationState": 0 }, "sendTendersOption": 1, "electronicAddressToSendTenders": "https:\/\/tarjouspalvelu.fi\/helsinki?id=394450&tpk=573ac19e-dc8f-4c26-ad93-e210d4757272", "addressToSendTenders": { "nutsCodes": [], "postalAddress": {}, "validationState": 0 }, "electronicCommunicationRequiresSpecialTools": false, "documentsEntirelyInHilma": false, "specsAndAdditionalDocuments": 0, "validationState": 0 }, "contactPerson": { "email": "[email protected]" }, "procurementObject": { "shortDescription": [ "Hankinnan kohteena on asiakaspalvelukeskuksen henkil\u00f6kunnan hankinta palveluhankintana. ", "", "Asiakaspalvelukeskuksen teht\u00e4viin Helsingin kaupungin suun terveydenhuollossa kuuluvat monikanavaiset neuvontapalvelut, hoidon tarpeen arvioinnit asiakkaan palvelutarve huomioiden sek\u00e4 ajanvarauksiin liittyv\u00e4t teht\u00e4v\u00e4t. Suun terveydenhuollolla on k\u00e4yt\u00f6ss\u00e4 takaisinsoittopalvelu. Lis\u00e4ksi teht\u00e4viin kuuluvat palvelusetelin antamiseen liittyv\u00e4t teht\u00e4v\u00e4t ja muut mahdolliset Tilaajan m\u00e4\u00e4ritt\u00e4m\u00e4t teht\u00e4v\u00e4t.", "", "Hankittavan henkil\u00f6kunnan tulee olla terveydenhuollon ammattihenkil\u00f6it\u00e4.", "", "Katso tarkempi hankinnan kohteen kuvaus palvelukuvauksesta (liite 1). " ], "estimatedValue": { "type": 0 }, "estimatedValueCalculationMethod": [], "mainCpvCode": { "code": "85131000", "name": "Hammashoitopalvelut", "vocCodes": [] }, "defence": { "nutsCodes": [], "frameworkAgreement": { "includesFrameworkAgreement": false, "includesConclusionOfFrameworkAgreement": false, "frameworkAgreementType": 0, "frameworkEnvisagedType": 0, "includesDynamicPurchasingSystem": false, "dynamicPurchasingSystemInvolvesAdditionalPurchasers": false, "dynamicPurchasingSystemWasTerminated": false, "estimatedTotalValue": { "type": 0 }, "duration": { "type": 0, "canBeRenewed": false } }, "subcontract": { "tendererHasToIndicateShare": false, "tendererHasToIndicateChange": false, "caMayOblige": false, "successfulTenderer": false, "successfulTendererToSpecify": false }, "optionsAndVariants": { "variantsWillBeAccepted": false, "partialOffersWillBeAccepted": false, "options": false, "optionType": 0 }, "totalQuantityOrScope": { "type": 0 }, "renewals": { "canBeRenewed": false }, "timeFrame": { "type": 0, "canBeRenewed": false } }, "validationState": 0 }, "conditionsInformation": { "professionalSuitabilityRequirements": [], "economicCriteriaToParticipate": false, "economicCriteriaDescription": [], "economicRequiredStandards": [], "technicalCriteriaToParticipate": false, "technicalCriteriaDescription": [], "technicalRequiredStandards": [], "rulesForParticipation": [], "restrictedToShelteredWorkshop": false, "restrictedToShelteredProgram": false, "reservedOrganisationServiceMission": false, "depositsRequired": [], "financingConditions": [], "legalFormTaken": [], "qualificationSystemConditions": [], "ciriteriaForTheSelectionOfParticipants": [], "executionOfServiceIsReservedForProfession": false, "referenceToRelevantLawRegulationOrProvision": [], "participationIsReservedForProfession": false, "indicateProfession": [], "contractPerformanceConditions": [], "obligationToIndicateNamesAndProfessionalQualifications": false, "validationState": 0 }, "conditionsInformationDefence": { "depositsRequired": [], "financingConditions": [], "legalFormTaken": [], "otherParticularConditions": [], "personalSituationOfEconomicOperators": [], "personalSituationOfSubcontractors": [], "economicCriteriaOfEconomicOperators": [], "economicCriteriaOfEconomicOperatorsMinimum": [], "economicCriteriaOfSubcontractors": [], "economicCriteriaOfSubcontractorsMinimum": [], "technicalCriteriaOfEconomicOperators": [], "technicalCriteriaOfEconomicOperatorsMinimum": [], "technicalCriteriaOfSubcontractors": [], "technicalCriteriaOfSubcontractorsMinimum": [], "restrictedToShelteredWorkshops": false, "restrictedToShelteredProgrammes": false, "restrictedToParticularProfession": false, "restrictedToParticularProfessionLaw": [], "staffResponsibleForExecution": false, "validationState": 0 }, "conditionsInformationNational": { "participantSuitabilityCriteria": [], "requiredCertifications": [], "additionalInformation": [], "validationState": 0, "reservedForShelteredWorkshopOrProgram": false }, "complementaryInformation": { "isRecurringProcurement": false, "estimatedTimingForFurtherNoticePublish": [], "electronicOrderingUsed": false, "electronicInvoicingUsed": true, "electronicPaymentUsed": true, "additionalInformation": [], "validationState": 0 }, "datePublished": "2022-08-03T10:55:04.8055838", "state": 2, "tedPublishState": 4, "tedSubmissionId": "20220801-006042", "tedPublishRequestSentDate": "2022-08-01T10:54:05", "tedPublicationInfo": { "ojs_number": "150", "no_doc_ojs": "2022\/S 150-430286", "publication_date": "2022-08-05T07:00:00", "ted_links": { "fi": "http:\/\/ted.europa.eu\/udl?uri=TED:NOTICE:430286-2022:TEXT:FI:HTML" } }, "tedValidationErrors": [ { "type": "TECH", "items": [ { "name": "T001", "valid": true, "message": "XML file is valid against XSD." }, { "name": "T002", "valid": true, "message": "Metadata could be retrieved from the XML file." }, { "name": "T003", "valid": true, "message": "Unique key is active." } 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false, "mainFeaturesAward": [], "validationState": 0 }, "tenderingInformation": { "tendersOrRequestsToParticipateDueDateTime": "2022-09-12T12:00:00", "languages": [ "FI" ], "tendersMustBeValidOption": 2, "tendersMustBeValidForMonths": 6, "tenderOpeningConditions": {}, "defence": { "previousPublicationExists": false, "hasPreviousContractNoticeOjsNumber": false, "hasPreviousExAnteOjsNumber": false, "payableDocuments": false, "languageType": 0, "languages": [], "otherLanguage": false }, "estimatedExecutionTimeFrame": { "type": 0, "canBeRenewed": false }, "validationState": 0 }, "rewardsAndJury": { "prizeAwarded": false, "numberAndValueOfPrizes": [], "detailsOfPayments": [], "serviceContractAwardedToWinner": false, "decisionOfTheJuryIsBinding": false, "namesOfSelectedMembersOfJury": [], "validationState": 0 }, "resultsOfContest": { "contestWasTerminated": false, "noPrizeType": 0, "originalNoticeSentVia": 0, "participantsContemplated": 0, "participantsSme": 0, "participantsForeign": 0, "disagreeParticipantCountPublish": false, "winners": [], "disagreeWinnersPublish": false, "disagreeValuePublish": false, "validationState": 0 }, "tedNoDocExt": "2022-105856", "attachments": [], "hasAttachments": false, "changes": [], "isCorrigendum": false, "isMigrated": false, "isCancelled": false, "isContractAwardCancellationNotice": false, "cancelledReason": [], "isLatest": true, "language": "FI", "proceduresForReview": { "reviewBody": { "officialName": "Markkinaoikeus", "nutsCodes": [], "postalAddress": { "streetAddress": "S\u00f6rn\u00e4istenkatu 1", "postalCode": "00580", "town": "Helsinki", "country": "FI" }, "telephoneNumber": "+358 295643300", "email": "[email protected]", "mainUrl": "http:\/\/www.oikeus.fi\/markkinaoikeus", "validationState": 0 }, "reviewProcedure": [], "validationState": 0 }, "attachmentInformation": { "description": [], "links": [], "validationState": 0 }, "modifications": { "additionalCpvCodes": [], "nutsCodes": [], "mainsiteplaceWorksDelivery": [], "descrProcurement": [], "timeFrame": { "type": 0, "canBeRenewed": false }, "justificationForDurationOverFourYears": [], "justificationForDurationOverEightYears": [], "totalValue": {}, "awardedToGroupOfEconomicOperators": false, "contractors": [], "description": [], "reason": 0, "reasonDescriptionEconomic": [], "reasonDescriptionCircumstances": [], "increaseBeforeModifications": {}, "increaseAfterModifications": {}, "validationState": 0 }, "contractAwardsDefence": [ { "numberOfTenders": { "disagreeTenderInformationToBePublished": false, "total": 0 }, "contractor": { "nutsCodes": [], "postalAddress": {}, "isSmallMediumEnterprise": false, "validationState": 0 }, "estimatedValue": {}, "contractValueType": 0, "finalTotalValue": {}, "lowestOffer": {}, "highestOffer": {}, "annualOrMonthlyValue": { "type": 0, "canBeRenewed": false }, "likelyToBeSubcontracted": false, "valueOfSubcontract": {}, "valueOfSubcontractNotKnown": false, "subcontractingDescription": [], "allOrCertainSubcontractsWillBeAwarded": false, "shareOfContractWillBeSubcontracted": false, "validationState": 0 } ], "hilmaStatistics": { "energyEfficiencyConsidered": false, "lowCarbon": false, "circularEconomy": false, "biodiversity": false, "sustainableFoodProduction": false, "justWorkingConditions": false, "employmentCondition": false, "codeOfConduct": false, "innovationConsidered": false, "solutionNewToBuyer": false, "solutionNewToMarketOrIndustry": false, "smeParticipationConsidered": true, "endUserInvolved": false, "validationState": 0 }, "isPrivateSmallValueProcurement": false, "espdRequestReferences": [], "hilmaSubmissionDate": "2022-08-01T10:53:34.8715763", "dateCreated": "2022-08-01T10:53:34.5800946", "dateModified": "2022-08-05T07:00:13.6060118" }