{
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"id": 71583,
"title": "Palvelumuotoilun ja k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isen kehitt\u00e4misen asiantuntijapalvelut",
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"nationalRegistrationNumber": "0211675-2",
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"postalAddress": {
"streetAddress": "PL 487",
"postalCode": "33101",
"town": "Tampere",
"country": "FI"
},
"email": "[email protected]",
"mainUrl": "http:\/\/www.tampere.fi",
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{
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"name": "Yritysten ja johdon konsulttipalvelut",
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"T\u00e4m\u00e4 ilmoitus on ennakkotietoilmoitus. T\u00e4ll\u00e4 ilmoituksella ei pyydet\u00e4 tarjouksia.",
"",
"T\u00e4ll\u00e4 ilmoituksella kutsumme hankinnasta kiinnostuneet toimijat ottamaan osaa markkinakartoitukseen, jonka tarkoituksena on k\u00e4yd\u00e4 yleisell\u00e4 tasolla keskustelua hankinnan kohteesta ja sen m\u00e4\u00e4ritt\u00e4misest\u00e4. Lis\u00e4ksi toivomme n\u00e4kemyksi\u00e4nne mm. alustavaan osakokonaisuusjakoon, palvelukuvaukseen ja hankinnan v\u00e4himm\u00e4isvaatimuksiin sek\u00e4 vertailuperusteisiin.",
"",
"Markkinakartoitukseen osallistuville l\u00e4hetet\u00e4\u00e4n ennen juhannusta vastattavaksi kysely, jolla yll\u00e4 mainittuja ajatuksia kartoitetaan. Kyselyyn on aikaa vastata elokuun puoliv\u00e4liin saakka. T\u00e4m\u00e4n lis\u00e4ksi voimme elo-syyskuussa l\u00e4hett\u00e4\u00e4 kommentoitavaksi alustavaa tarjouspyynn\u00f6n luonnosmateriaalia.",
"",
"Markkinakartoitukseen osallistuminen ei sido hankinnasta kiinnostunutta toimijaa osallistumaan my\u00f6hemmin toteutettavaan tarjouskilpailuun.",
"",
"Hankinnasta kiinnostuneita toimijoita pyydet\u00e4\u00e4n ilmoittautumaan to 16.6.2022 klo 12 menness\u00e4. Ilmoittautumisen voit tehd\u00e4 l\u00e4hett\u00e4m\u00e4ll\u00e4 s\u00e4hk\u00f6postia osoitteeseen [email protected] otsikolla \"Tampere - palvelumuotoilu\". Ilmoittakaa viestiss\u00e4 yrityksen nimi sek\u00e4 yhteyshenkil\u00f6n nimi ja s\u00e4hk\u00f6postiosoite.",
"",
"Markkinakartoitus j\u00e4rjestet\u00e4\u00e4n kaikkien hankinnasta kiinnostuneiden toimijoiden kanssa. Kaikki t\u00e4ss\u00e4 ennakkotietoilmoituksessa esitetyt tiedot (mm. hankinnan kuvaus ja hankintailmoituksen arvioitu julkaisup\u00e4iv\u00e4m\u00e4\u00e4r\u00e4) ovat alustavia ja suuntaa antavia ennakkotietoja.",
"Hansel Oy toimii hankinnassa konsultatiivisessa roolissa.",
""
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"officialName": "Hansel Oy",
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"country": "FI"
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"email": "[email protected]",
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"contactPerson": {
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"shortDescription": [
"Tampereen kaupunki haluaa kartoittaa palvelumuotoilun ja k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isen kehitt\u00e4misen asiantuntijapalveluita tuottavia yrityksi\u00e4.",
"",
"Tampereen kaupungilla on vuosina 2014-2017 ja 2018-2022 ollut k\u00e4yt\u00f6ss\u00e4 puitej\u00e4rjestelyt palvelumuotoilun asiantuntijapalveluille. Tampereen kaupungin tavoitteena on perustaa asiakasl\u00e4ht\u00f6isen kehitt\u00e4misen palveluille uusi puitej\u00e4rjestely nykyisen sopimuskauden p\u00e4\u00e4ttyess\u00e4 12\/2022.",
"",
"Asiakasl\u00e4ht\u00f6isen kehitt\u00e4misen asiantuntijapalveluille on Tampereen kaupungilla kova kysynt\u00e4 ja nykyisest\u00e4 puitej\u00e4rjestelyst\u00e4 tehtyjen ostojen m\u00e4\u00e4r\u00e4 onkin vuosina 2019-2021 kasvanut noin 30% vuosittain. Vuonna 2021 ostoja oli yhteens\u00e4 hiukan yli 700 000\u20ac. Sopimusta k\u00e4ytt\u00e4v\u00e4t laajasti l\u00e4hes kaikki kaupungin yksik\u00f6t. Nykyisell\u00e4 sopimuskaudella on ollut mukana my\u00f6s muutama Tampereen kaupungin tyt\u00e4ryhteis\u00f6 ja useampi tyt\u00e4ryhteis\u00f6 on kiinnostunut my\u00f6s uudesta puitej\u00e4rjestelyst\u00e4.",
"",
"Palvelumuotoilulla tarkoitetaan asiantuntijapalvelua, joka t\u00e4ht\u00e4\u00e4 palvelujen, toiminnan, tilojen, asuinymp\u00e4rist\u00f6jen ja palvelukokonaisuuksien strategiseen suunnitteluun tai digitaalisten ratkaisujen kehitt\u00e4miseen asiakasl\u00e4ht\u00f6isesti ja muotoilun prosessia ja menetelmi\u00e4 hy\u00f6dynt\u00e4en.",
"",
"Mahdollisia esimerkkitoimeksiantoja palvelumuotoilun asiantuntijapalveluiden osalta:",
"- Asiakasymm\u00e4rryksen ker\u00e4\u00e4minen palvelun kehitt\u00e4misen pohjaksi ",
"- Olemassa olevan palvelukokonaisuuden palvelupolkujen kuvaaminen",
"- Uuden palveluidean prototypointi ja testaaminen asiakkailla",
"",
"K\u00e4ytt\u00f6kokemussuunnittelulla tarkoitetaan tuotteen k\u00e4ytt\u00e4j\u00e4lle n\u00e4kyvien osien suunnittelua niin ett\u00e4 ne tuottavat tavoitellun k\u00e4ytt\u00f6kokemuksen. T\u00e4ss\u00e4 hankinnassa kohteena on ainoastaan digitaalisten tuotteiden k\u00e4ytt\u00f6kokemuksen suunnittelu, kehitt\u00e4minen ja arviointi. ",
"",
"Mahdollisia esimerkkitoimeksiantoja k\u00e4ytt\u00f6kokemuksen asiantuntijapalveluiden osalta:",
"- K\u00e4ytt\u00f6kokemussuunnittelu osana uuden tuotteen kehitt\u00e4mist\u00e4 ",
"- K\u00e4ytt\u00f6kokemuksen arviointi osana tietoj\u00e4rjestelm\u00e4hankintaa",
"- Olemassa olevan j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6kokemuksen kehitt\u00e4minen",
""
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