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"title": "HSL: SRE-asiantuntijapalvelu",
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"HSL:n (\"Tilaaja\") hankinnan kohteena on Site Reliability Engineering (SRE) -asiantuntijapalvelu.",
"",
"T\u00e4m\u00e4n avoimella menettelyll\u00e4 toteutettavan hankinnan tavoite on muodostaa palvelu josta voidaan hankkia resursseja ja muodostaa tiimi\/tiimej\u00e4. Palvelutuotantotiimit voivat koostua osittain tai kokonaan palveluntuottajan resursseista. Resurssit t\u00e4ytt\u00e4v\u00e4t eri rooleja projekteissa ja voivat allokoitua useampaan projektiin. HSL voi my\u00f6s sulauttaa eri projektien SRE-ty\u00f6n yhden tiimin kokonaisvastuulle sis\u00e4lt\u00e4en jo tuotantoon viedyt osat. Palveluun ei kuulu, eik\u00e4 palvelu vaadi, hankintayksik\u00f6lle (Tilaajalle) toimitettavia j\u00e4rjestelmi\u00e4, ty\u00f6kaluja tai lisenssej\u00e4. ",
"",
"Palveluun kuuluu nimetty palveluvastaava, joka vastaa tilaajan ja palveluntuottajan yhteistoiminnasta, ja siihen kuuluvista s\u00e4\u00e4nn\u00f6llisist\u00e4 seurantakokouksista ja raportoinnista, sek\u00e4 palvelun kehitt\u00e4misest\u00e4, dokumentaation yll\u00e4pidosta jne.",
"",
"Tarvittavien resurssien lukum\u00e4\u00e4r\u00e4 sopimuksen alkaessa on noin kolme (3) asiantuntijaa 50% allokaatiolla. Yksitt\u00e4isten resurssien allokaatio voi vaihdella tarpeesta riippuen ja resurssien m\u00e4\u00e4r\u00e4\u00e4 voidaan lis\u00e4t\u00e4 tai v\u00e4hent\u00e4\u00e4.",
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"Aktiivisessa kehityksess\u00e4 olevien toimintojen tuki- ja yll\u00e4pitopalvelu kuuluu my\u00f6s SRE-palvelun vastuuseen. Palveluntuottajalla on oltava mahdollisuus tarjota normaalien toimistoty\u00f6aikojen ulkopuolella tapahtuvaa SRE-palvelua. T\u00e4h\u00e4n kuuluu my\u00f6s puhelinp\u00e4ivystys. Palveluun kuuluu siis tarpeen mukaan k\u00e4ytt\u00f6\u00f6n otettava ymp\u00e4rivuorokautinen (\"24\/7\") varallaolo, jolloin Tilaajan ymp\u00e4rist\u00f6ihin perehtynyt asiantuntija on saatavilla viiveett\u00e4.",
"",
"Kehitystiimeiss\u00e4 ty\u00f6skentelyn lis\u00e4ksi SRE-asiantuntijat kehitt\u00e4v\u00e4t tilaajan ohjeistusta ja toimintamallia yhdess\u00e4 tilaajan asiantuntijoiden kanssa, Tilaajan ohjauksessa.",
"",
"Tarjoajalla on oltava kyvykkyys tuottaa sek\u00e4 resurssim\u00e4\u00e4r\u00e4n, ett\u00e4 palveluajan suhteen skaalautuvaa palvelua.",
"",
"HSL on asettanut tarjoajia koskien soveltuvuusvaatimuksia.",
"HSL on asettanut palvelua koskevia vaatimuksia.",
"",
"Menettely k\u00e4yd\u00e4\u00e4n suomenkielisen\u00e4. Asiakirjat ovat saatavilla suomenkielisin\u00e4. Menettelyyn osallistumisesta ei makseta korvausta.",
"",
"Sopimuksen allekirjoituksen tavoiteaika on elokuussa 2022. ",
"",
"Sopimus ei sis\u00e4ll\u00e4 m\u00e4\u00e4r\u00e4ostovelvoitetta, eik\u00e4 tuota valitulle palveluntuottajalle yksinoikeutta Tilaajan tarvitsemien t\u00e4m\u00e4n tarjouspyynn\u00f6n mukaisten palvelujen tuottamiseen.",
"",
"Tarjous voidaan antaa vain Tarjouspalvelun kautta. Tarjouksen tekemist\u00e4 ja j\u00e4tt\u00e4mist\u00e4 Tarjouspalvelu.fi -tarjousportaalissa (ml. tarjoajan k\u00e4ytt\u00e4j\u00e4- ja yhteyshenkil\u00f6tiedot j\u00e4rjestelm\u00e4ss\u00e4) koskevissa tietoteknisiss\u00e4 kysymyksiss\u00e4 ja ongelmatilanteissa tulee olla yhteydess\u00e4 Cloudia-tukeen.",
"",
"Hankintaa koskevat kysymykset on esitett\u00e4v\u00e4 Tarjouspalvelussa ja kysymyksiin vastataan ainoastaan Tarjouspalvelussa. Kysymykset ja niihin tulleet vastaukset ovat julkisia, joten kysyj\u00e4 tai kysyj\u00e4n liikesalaisuudet eiv\u00e4t saa k\u00e4yd\u00e4 ilmi kysymyksest\u00e4. Tarjoajilla on velvollisuus tutustua mahdollisiin lis\u00e4kysymyksiin sek\u00e4 niihin annettuihin vastauksiin ennen tarjouksen j\u00e4tt\u00e4mist\u00e4, vaikka tarjoaja itse ei olisi esitt\u00e4nyt lainkaan kysymyksi\u00e4 hankintamenettelyst\u00e4. Esitettyjen kysymysten vastaukset ovat osa tarjouspyynt\u00f6\u00e4.",
"",
""
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"",
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"20.06. - Tarjouksen j\u00e4tt\u00e4minen klo 13:00 menness\u00e4",
"23.08. - Sopimuksen allekirjoitus aikaisintaan",
"",
"Hankintayksikk\u00f6 pid\u00e4tt\u00e4\u00e4 oikeuden muuttaa aikataulua my\u00f6h\u00e4isemm\u00e4ksi. Aikatauluun voi vaikuttaa mahdolliset lis\u00e4selvitystarpeet tai muu viiv\u00e4stys. Hankintap\u00e4\u00e4t\u00f6s tehd\u00e4\u00e4n viimeist\u00e4\u00e4n elokuussa 2022 hallituksen kes\u00e4lomien vuoksi.",
"",
"T\u00e4m\u00e4n avoimen hankintamenettelyn hankinta-asiakirjat liitteen\u00e4:",
"",
"Liite 01 HSL toimittajayhteisty\u00f6n hallintamallit",
"Liite 02 Vastuutaulukko",
"",
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"",
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"Asiantuntijapalvelusopimus",
"Jatkuvien palveluiden hankintasopimus",
"Palvelutasosopimus",
"Salassapitositoumus",
"",
"Sek\u00e4 JHS 166 Julkisen hallinnon IT-hankintojen yleiset sopimusehdot (JIT 2015):",
"JIT Yleiset",
"JIT Erityisehdot konsultoinnista",
"JIT Palvelut"
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